AutoNation Toyota Leesburg - Service Center

I took my 2015 Camry for service after 1 year due to Covid. I did not have to wait to talk with the Service Advisor. I was quickly checked in. The waiting area was clean and with great Wifi connectio Covid. I did not have to wait to talk with the Service Advisor. I was quickly checked in. The waiting area was clean and with great Wifi connection so that I could work while my car was getting repaired. My car was ready exactly in the time that I was told it would be. Overall, a great experience. More

Purchased the RAV4 Hybrid from this dealer in January 2022. The deal was done in a span of 2 hours without anyone pushing for additional services. The salesman, financial personnel were very pleasant and 2022. The deal was done in a span of 2 hours without anyone pushing for additional services. The salesman, financial personnel were very pleasant and professional. Last week the vehicle was serviced by the dealer. straight, pleasant and friendly. Very good experience all around. More

Quick response, detailed explanation and spacious place to rest. Quality service meets with my expectations. to rest. Quality service meets with my expectations. More

Did a 10K maintenance service. Cabin air filter was never replaced even though the invoice showed an itemized item for it. I knew because I marked the air filter and checked befo Cabin air filter was never replaced even though the invoice showed an itemized item for it. I knew because I marked the air filter and checked before and after the service. More

Bought a truck here two years ago, recent experience trying to get service was not acceptable. Dealership scheduled an appointment and then informed us that they would not be able to honor the appointm trying to get service was not acceptable. Dealership scheduled an appointment and then informed us that they would not be able to honor the appointment when we arrived due to some nonsense about a disconnect with the call center that we had scheduled the appointment through. This was an official Toyota call center. Dealer said they would be able to see us the following day and rescheduled with second appointment. Then - during the second "appointment" - made us wait for 3.5 hours to check a simple "check engine code" and ultimately told us there was 'nothing wrong - "probably the gas cap was loose." Over 3 hours for that simple piece of information. A week later... we get an email saying: "BRAKE LININGS SHOW MARGINAL WEAR. REPLACE SOON" <- they never mentioned any problems during the visit and told us the car was fine. I expect more from Toyota and more from AutoNation Toyota Leesburg. Complete waste of and disregard for our time, horrible communications and strange latent warning that is totally disconnected. I don't trust this dealership. More

Very efficient and fast job. Got my appointment and the van took me home and when job was finished they picked me up. Kristen in Service was very helpful!!! Awesome place, Got my appointment and the van took me home and when job was finished they picked me up. Kristen in Service was very helpful!!! Awesome place, clean and very comfortable if you need to wait, with plenty of sofas and chairs with table if you need to work with computer... coffee and tea More

Good service department they are attentive to your needs. Highly recommend making an earlier appointment if leaving car for the day. Highly recommend making an earlier appointment if leaving car for the day. More

First and most important is acknowledging your service representative Bryon Dorsey . In my opinion he is your biggest asset and a credit to Toyota Autonation. He is professional, informative, knowledgea representative Bryon Dorsey . In my opinion he is your biggest asset and a credit to Toyota Autonation. He is professional, informative, knowledgeable and a very nice, and respectful gentleman. More

3 times back and forth for fixing navigation system nothing happened? The car have warranty ? nothing happened? The car have warranty ? More

Friendly, professional and have a great concern for customers. I waited for my State inspection in which I was a walk-in customer. The customer service rep was able to get my car inspected promptly. Th customers. I waited for my State inspection in which I was a walk-in customer. The customer service rep was able to get my car inspected promptly. The receptionist was very kind and even offered me some cucumber slices (delicious) and we chatted while I waited. I wish there was more businesses run like this, friendly and a real neighborhood atmosphere. I drive a 26yr old Camry. More