AutoNation Toyota Leesburg

Service advisor, Bryan is absolutely wonderful. He kept me informed of the status of my vehicle and it was completed ahead of schedule. So many times, the technician who preformed the work is not He kept me informed of the status of my vehicle and it was completed ahead of schedule. So many times, the technician who preformed the work is not recognized in reviews. Wade is the master technician who preformed the repairs on my vehicle and I am extremely pleased with the results. Both gentlemen deserve a 10 in my book. With the online payment option, makes checking out a breeze. So much knowledge and experience under one roof. More

Drove all the way from Frederick to have my wheels fixed here and they were excellent all the way around. Customer Service was excellent! Technician was excellent! Had to rebalanced wheels a few days aft here and they were excellent all the way around. Customer Service was excellent! Technician was excellent! Had to rebalanced wheels a few days after tires put on at Fitzway in Frederick, MD. I will be bringing my 3 Lexus/Toyota vehicles here from mow on! Its worth the drive! More

The Service Customer Care Manager, Admir, was prompt to call back when a problem with my service had been identified. He explored all options and with the help of the district manager they were able to to call back when a problem with my service had been identified. He explored all options and with the help of the district manager they were able to to provide a quick resolution to my service concerns and they made sure the service was covered under the existing warranty. The service provider, Louis, was tremendous at providing regular updates on the service progress and great flexibility with scheduling and pick up following the completion of the work. Thank you to all. More

Had an appointment for Oil Change,7:17 after Waiting over almost 4 hours, (11:00) I asked the clerk, who wrote up my vehicle, why it was taking so long for a simple oil change, he then tells me, it wa over almost 4 hours, (11:00) I asked the clerk, who wrote up my vehicle, why it was taking so long for a simple oil change, he then tells me, it was finished at 8:30…He failed to notify me and left me waiting! I’ve been having service at Leesburg Toyota, since I bought my Highlander 08 there, ( I actually worked for Leesburg Toyota) for 6 years.) I received a a very poor excuse. That he forgot to let me know, and to have nice day! Really! I think Leesburg Toyota should have made it right…of no Charge! For the screw-up. Will go somewhere else for next next maintenance! More

Convenient location, Staff is hardworking but location was understaffed on the Saturday I was there. Kristen and others who were there worked long hard hours to do what they could to help customers. Wor was understaffed on the Saturday I was there. Kristen and others who were there worked long hard hours to do what they could to help customers. Work done on Highlander Hybrid was excellent. Appreciate that first 25,000 mile warranty and maintenance work is covered! Love my 2021 Highlander Hybrid! More

Super and happy with there service always make me happy with there customer service and there options with there customer service and there options More

exelente servicio y estoy muy alegre con mi nuevo carro x ahora estoy satisfecho por todo x ahora estoy satisfecho por todo More

The employee who checked my car was very good and smiling.The maintenance of the car was also very good smiling.The maintenance of the car was also very good More

Great service provided and nice environment to be in! Very friendly employees when interacting with them! Very friendly employees when interacting with them! More

Nothing special. People are glue to the computer and they don’t even say hello when you enter. People are glue to the computer and they don’t even say hello when you enter. More