AutoNation Toyota Leesburg

Very efficient. I was there for a recall on my vehicle and it was finished in the allotted time. Very happy with the service department I was there for a recall on my vehicle and it was finished in the allotted time. Very happy with the service department More

Started shopping early April, Darcars and Koons had huge markups above msrp. Auto Nation DIDN'T. Picked up my car last week, mid June, a positive overall experience. Professional operation top to b huge markups above msrp. Auto Nation DIDN'T. Picked up my car last week, mid June, a positive overall experience. Professional operation top to bottom. Mohammad S. is a great salesperson-communicates and knows his stuff! More

I started to go to AutoNation for my RAV4 servicing because I was not happy with the service I was receiving from the dealership I bought my car. I am so glad I did! The people there are great to work because I was not happy with the service I was receiving from the dealership I bought my car. I am so glad I did! The people there are great to work with, and they have great deals! I highly recommend them! So far they have exceeded my expectations. More

Courteous and knowledgeable staff, informed me on a manufacture recall and resolved the issue. I waited for the service and the task was completed in timely manner manufacture recall and resolved the issue. I waited for the service and the task was completed in timely manner More

Representatives in the service department are very helpful and professional. The facility is always clean helpful and professional. The facility is always clean More

Outstanding customer service provided by our service advisor, Bryan Dorsey, who kept us constantly informed of the progress of the requested service. He was honest and accurate and did not try to sell advisor, Bryan Dorsey, who kept us constantly informed of the progress of the requested service. He was honest and accurate and did not try to sell us unneeded repairs. He also ensured that the service was performed as completely and quickly as possible. More

Waited 1hr after service done for checkout. Where is Service Manager to help short staff? Where is Service Manager to help short staff? More

The service department was busy with a bit long wait at check in. Staff were courteous and most of all honest. Another dealership kept “recommending” services needed for maintenance of the vehicle that we check in. Staff were courteous and most of all honest. Another dealership kept “recommending” services needed for maintenance of the vehicle that were not necessary to the point I couldn’t get out of there without a recommended bill of $500-600. After two services doing their recommendations I thought for sure there couldn’t be any other recommended add on services, but no. For the record I have a 2019 vehicle in great condition with no issues. So thankful to find an honest Toyota dealership in the area to maintain my car without trying to rip off customers. More

Service check in took 20 min. After 11/2 hr, car not even looked at. Tech apologized. I had 2 grandchildren with me that needed lunch. Took car & left. Disappointed with dealershi After 11/2 hr, car not even looked at. Tech apologized. I had 2 grandchildren with me that needed lunch. Took car & left. Disappointed with dealership. I was told the computer overbooked appts. I this day of technology, that should never happen. Sad. We’ve spent a lot of money buying from dealer & sent friends who purchased cars too. Not the way to keep customers!!! More

Too much waiting time. I was told 2hrs but it took 3hrs to get my keys back after service and couldnt find proper person for follow up most of the time. I was told 2hrs but it took 3hrs to get my keys back after service and couldnt find proper person for follow up most of the time. More