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AutoNation Toyota Leesburg

Leesburg, VA

4.8
1,371 Reviews
AutoNation Toyota Leesburg is your go-to destination for all things Toyota in the Washington, D.C. area, and is one of the largest Toyota dealerships in Virginia. Located west of Washington, our Leesburg dealership can be found directly south of the Leesburg Premium Outlets. From the latest new Toyota vehicles for sale, to our extensive and diverse pre-owned inventory, AutoNation Toyota Leesburg has it all. Visit our website to learn more, and schedule a test drive today.
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1 Cardinal Park Drive SE

Leesburg, VA

20175

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Showing 1,371 reviews

July 03, 2022

I am usually very pleased with AutoNation Toyota Leesburg but what should have been a 1 hour transaction became a 3 hour transaction as I waited to purchase my leased vehicle. They could use a couple more f More

by rljacksoncpa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sayed
Jul 05, 2022 -

AutoNation Toyota Leesburg responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Leesburg take our reviews very seriously. If you are willing, please call our General Manager at (571) 357-3965 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

July 02, 2022

Mr. Louis Chung and his Team did a very fine job. I am completely satisfied. More

by kimbernardholien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Chung.
Jul 04, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Leesburg! If you ever need help, just give us a call. Happy motoring!

July 02, 2022

Great service and Mr Jorge Gonzalez a very honest and helpful person. Thank you so much More

by Yesika Rivera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge González
Jul 04, 2022 -

AutoNation Toyota Leesburg responded

Hi Yesika, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 02, 2022

Friendly service desk Comfortable wait area quick service courteous reception Customer focused good follow ups More

by Kekresh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dorsey
Jul 05, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 01, 2022

Slow check in - about 15 minute wait. Rep didn't know about TSB covering water in doors of 2019 Rav4s. I had to give him a copy. Water drained out of all four doors but I was told they More

by tim.biddle1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
two at intake desks but don't know their names
Jul 04, 2022 -

AutoNation Toyota Leesburg responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Leesburg. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (571) 357-3965 to discuss what we can do to help.

Jul 05, 2022 -

tim.biddle1 responded

I just called to schedule installation of the weatherstripping because I received an e-mail inviting me to "complete my service," which I assume means the weatherstripping that was ordered has now arrived. I say "assume" because the service invitation says the service involves a "Yellow Tire." I tried to schedule a service appointment this morning but your website won't display a page for scheduling, despite many boxes inviting me to do so. So I called this morning (7/5 at 11:05) to schedule the appointment. The guy I reached didn't;'t know what I was talking about. He promises to call me back. He hasn't yet.

July 01, 2022

The buying process was very simple and no hassle. I was done with the purchase in less than an hour. More

by Philchacko3
Recommend Dealer
Yes
Employees Worked With
Foley
Jul 04, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you so much for your positive comments about AutoNation Toyota Leesburg! We are always more than happy to assist you if anything else comes up. Take care!

July 01, 2022

Had to wait 25 minutes just to check in and drop off our car for a recall repair, and this was with a scheduled appointment. I showed up on time. My spouse ended up waiting the whole time in the parking l More

by genepilot1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't recall
Jul 04, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (571) 357-3965 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

July 01, 2022

Expectations are set to low when taking my vehicle in. There is always something wrong/wrong part/need to order it again/for got to put the inspection sticker on. It’s close to my house so it’s convenie More

by Expectations Low
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Jul 04, 2022 -

AutoNation Toyota Leesburg responded

Hi, expectations low, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (571) 357-3965 to discuss what we can do to help.

July 01, 2022

Excellent customer service, had no problem making an appointment on line, even for next day service. They are fair and upfront, they will not oversell service not needed. I've always worked with Bryan D More

by dblfun819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan D
Jul 04, 2022 -

AutoNation Toyota Leesburg responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 30, 2022

Excellent customer service and outstanding auto care. They have been taking care of my cars for over 20 years More

by Lrounds151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin
Jul 04, 2022 -

AutoNation Toyota Leesburg responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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