AutoNation Toyota Leesburg

Very good service from AutoNation Toyota buying a new Toyota Corolla. Considering buying a second care from them too! Toyota Corolla. Considering buying a second care from them too! More

Friendly, professional and have a great concern for customers. I waited for my State inspection in which I was a walk-in customer. The customer service rep was able to get my car inspected promptly. Th customers. I waited for my State inspection in which I was a walk-in customer. The customer service rep was able to get my car inspected promptly. The receptionist was very kind and even offered me some cucumber slices (delicious) and we chatted while I waited. I wish there was more businesses run like this, friendly and a real neighborhood atmosphere. I drive a 26yr old Camry. More

Am thankful my rav4 is finally fixed, but interaction with this dealer was terrible. From the beginning when I was ignored at service desk for 10 minutes with no other customers waiting. Having to wait with this dealer was terrible. From the beginning when I was ignored at service desk for 10 minutes with no other customers waiting. Having to wait In a Covid atmosphere for 2-1/2 hours to be told my mirrors were shaking. To not being called when the parts were in. To getting a loaner (which I was grateful for) that was so dirty inside that I felt dirty riding in it. To going into pick up my rav and find that the mirrors were shaking worse than ever. Louis came out to my car and called someone over to look at the mirrors. I asked who it was and he said the service director. This person looked at the mirrors, shrugged his shoulders and said send it back, and walked off. I then asked Louis if it would be fixed, because this director acted as if he could care less. Louis assured me it would be fixed. So I left In the loaner again. Total of 4 trips to this dealer which for me is a 28mile round trip. My service advisor, Louis, was helpful, but a lot of this was out of his control. I certainly did not receive the same treatment in the service department as I did from the sales department when you were trying to sell me this $36,000 vehicle. Seems to me the whole service department needs work on it. More

Usually, this dealership is very excellent but recently they are under -staffed in the service area and the service is very slow, I brough my car in for an inspection and routine maintenance which should h they are under -staffed in the service area and the service is very slow, I brough my car in for an inspection and routine maintenance which should have taken an hour to an hour and a half, I had an 8:15 appointment and waited over two and a half for the car to be finished. More

AutoNation in Leesburg by far is the best dealership I have ever been too. They charge you fair prices at MSRP and do not add on extra fees. My experience with Mohammed Selak was great, he was helpful and have ever been too. They charge you fair prices at MSRP and do not add on extra fees. My experience with Mohammed Selak was great, he was helpful and informative. Robert McGrady who works in finance was awesome as well, he wasn't pushy and helped me get the best deal that I could afford. I told him my budget and he was able to bring the monthly payments down even further for me. Thus far, I have purchased two hybrid vehicles from AutoNation and I could not be happier with my decision to bring my business there. I highly recommend this dealership! More

I have been coming to this dealership for 20+ years. Always easy to make an appointment, the staff is friendly & knowledgeable. Always easy to make an appointment, the staff is friendly & knowledgeable. More

My regular service is done here and I am quite pleased with the treatment and the work. One small complaint; I have broken a small plastic part below my left headlight which I have temporarily fixed with with the treatment and the work. One small complaint; I have broken a small plastic part below my left headlight which I have temporarily fixed with duct tape. I have told them TWICE to either fix it or order me a replacement part, without any action taken on their part. More

I purchased my leased car. Management, sales, and financing were very courteous and helpful and got me through the process as quickly and efficiently as possible. Been doing b Management, sales, and financing were very courteous and helpful and got me through the process as quickly and efficiently as possible. Been doing business with them for years and will continue to do so in the future. More

Made appointment for oil change at 0900. Took over 2 hours. I could go to jiffy lube without appointment and have it done in 30 minutes. Plus your set up to see your advisor only is not good Took over 2 hours. I could go to jiffy lube without appointment and have it done in 30 minutes. Plus your set up to see your advisor only is not good service. More

Sales team is very helpful, answer the questions I have. Will be happy to recommend to others Will be happy to recommend to others More