AutoNation Toyota Leesburg

I had a great experience with the sales department. They were able to answer all my questions and help me with the process to buy my new car. were able to answer all my questions and help me with the process to buy my new car. More

Avoid this dealership at all cost. They have no regard for your time. They are dishonest and greedy and will say anything to get you in the door. I exchanged several e-mails with them and each time they c for your time. They are dishonest and greedy and will say anything to get you in the door. I exchanged several e-mails with them and each time they called me back to confirm that they were willing to sell me a car at the price I was offering. However, once I stepped-in the door they made a complete about face and offered to sell at several thousand more. I immediately walked out, and went to Koons of Tysons and got a much fairer deal. More

Once I agreed to a (total, out-the-door) price via e-mail with Rich Andrella, Gen. Sales Manager, everything went smoothly once I met Mr. Andrella and Jason Pohill in person at the dealership. They were act with Rich Andrella, Gen. Sales Manager, everything went smoothly once I met Mr. Andrella and Jason Pohill in person at the dealership. They were actually very pleasant guys to deal with! More

I wou;dn't say anything bad about this dealer in particular though they didn't cover warranty of bulbs. Well, other dealers don't cover that as well so it is okay. BUT, when you guys go to this de particular though they didn't cover warranty of bulbs. Well, other dealers don't cover that as well so it is okay. BUT, when you guys go to this dealer, aviod salesman "Nate Burgette". I mean did salesman is the worst. I bought accord here and needed a part to order due to their warranty. ( so it is free) He told me that he will call me next day. Certainly there was no call and even I called him, he didn't call back. So I called after two days, and he was like "oh I will contact honda now." Now it has been four days and still no call. This dude is really irresponsible and really doesn't care what he is doing. His mind is like, I sold the car so I am done. So I don't know about the quality of service on this dealer but if poeple are willing to visit here, you better avoid "NATE BURGETTE". More

I bought 2 new cars from this dealer ('10 FJ and '08 Scion xD. Both cars had annoying squeaks or rattles... both were bought to Leesburg Toyota. On both occasions I got the "we cannot reproduce (Scio Scion xD. Both cars had annoying squeaks or rattles... both were bought to Leesburg Toyota. On both occasions I got the "we cannot reproduce (Scion)" or "that's the way they all sound (FJ)". Orismond toyota in Chantilly, took the time to fix both issues...Leesburg needs to know this. I will send an email to the GM subsequent to this review. More

Stay away from this dealeship. They sent me a price quote for a new Sienna as thier "internet price". Well, I went there to buy the car with the email print out, and when they gave me the price sheet, quote for a new Sienna as thier "internet price". Well, I went there to buy the car with the email print out, and when they gave me the price sheet, the price was approximatelyh $1300 more than the original quote for the same exact car. Their idea of the internet pricing is just to get you to the door. When you are ready to buy, the story changes. Better try different dealeship. These are theives dressed up in Toyota t-shirts waiting to prey on honest buyers. More

Purchased a brand new Highlander, fully loaded. They had to keep it to put in the Sirius and running boards. We got our brand new vehicle back with a sizable dent in the drivers door and grease all over th to keep it to put in the Sirius and running boards. We got our brand new vehicle back with a sizable dent in the drivers door and grease all over the front floor mat. They did fix both issues after multiple calls. Oh, and prior to delivery they forgot to initialize the tire pressure monitoring system (TPMS). That was yet another service appointment we had to bring it back for. We've had it in several times for oil changes. Evidentially the kids doing the oil changes haven't worked on the Highlander before because they always forget to reset the annoying 'oil reminder' light. duh? Last time we had it in for an oil change and tire rotation not only did they forget to reset the oil reminder light, but forgot to reset the TPMS stuff. The service department is incompetent at best. So much for the "Factory Trained & Certified Technicians". winning? not! Oh - and they work real hard to get you to "prepay" service when you buy your new vehicle. So they take your money upfront and then you supposedly get your service at a discounted rate. I'll pass..... More

This dealer has zero integrity and refuses to stand behind their cars. We bought at 2007 Toyota 4Runner from them and within two months, it started making a loud knocking noise in the engine. We took behind their cars. We bought at 2007 Toyota 4Runner from them and within two months, it started making a loud knocking noise in the engine. We took it to Leesburg twice for service, but they said they couldn't hear it (which is such a lie, it's unbelievable). Their advertised Very Important Vehicle (VIV) program is a joke. Every time we tried to make an appointment we were told they were "booked up" and had to wait at least a day, sometimes several. We finally took it to another area Toyota dealer who was able to hear the knock immediately, and was willing to work with us on trying to identify the problem and fix it. We called Leesburg back to give them an opportunity to redeem themselves, and were essentially ignored and given a litany of excuses as to why it wasn't their fault or responsibility to fix it. We now have an open case with the BBB, and are willing to do what it takes to ensure that this dealer is held accountable. Do yourself a favor and buy from any other area dealer, but not Leesburg. If we hadn’t sunk so much money into the car, we would sell it in a heartbeat. More

The service manager Tony did a great job of taking a potentially frustrating situation and making it excellent. Without going into details I'll suffice it to say that I will be returning to Leesburg Toy potentially frustrating situation and making it excellent. Without going into details I'll suffice it to say that I will be returning to Leesburg Toyota for continued service maintenance and I appreciate the extra effort that was put into making my overall experience a positive one. Thanks Tony! More

They called me at the end of the month 30 june and offered me a toyota Rav 4 at x price i went with my family to pick the car and was notified after making me wait for 2 hrs that they were going to gi offered me a toyota Rav 4 at x price i went with my family to pick the car and was notified after making me wait for 2 hrs that they were going to give me the car for 3000 more than what i was promised on the phone DO NOT DEAL WITH DAVE I called tysons toyota at 8.45 pm and asked them if they would give the car for my price I drove straight to tysons toyota from leesburg at 9 pm and came home with RAV4 by 12 in the night for the same price i was looking More