AutoNation Toyota Leesburg

This dealership has no respect for people's time. We had a cash transaction and a price from buying service. After several emails, they did not have the vehicle we wanted but told us to come anyway. then th a cash transaction and a price from buying service. After several emails, they did not have the vehicle we wanted but told us to come anyway. then they tried to sell us a diff model. They found one somewhere else and we completed transaction, but it took over 6 hours. The salesman had to go hack to manager so many times I lost count. He could never answer any questions without checking with managers. I hate buying cars but this was by far the worst experience ever. More

Went in with original intent of a used car, as I had had a car accident which totaled my Ford Taurus 2003. 2 weeks later, I ended up purchasing a 2011 Toytota Corolla for an excellent price and an unbeatab a car accident which totaled my Ford Taurus 2003. 2 weeks later, I ended up purchasing a 2011 Toytota Corolla for an excellent price and an unbeatable deal of 0% financing, zero $ down, for 60 months! I love the car, and could not be happier with the deal I got. Thank you to C.W., the salesman, for all his help in this process. More

My wife an I had a great experience at Leesburg Toyota. Our salesman knew more about the Prius - than the 3 other dealers (we visited) - COMBINED! We ended up driving each of the 3 Prius models again just Our salesman knew more about the Prius - than the 3 other dealers (we visited) - COMBINED! We ended up driving each of the 3 Prius models again just so we could enjoy the ride and learn more about the car. Very friendly staff that made it a very smooth and comfortable transaction. NO high pressure sales tactics here! More

I had a great experience with the sales department. They were able to answer all my questions and help me with the process to buy my new car. were able to answer all my questions and help me with the process to buy my new car. More

Avoid this dealership at all cost. They have no regard for your time. They are dishonest and greedy and will say anything to get you in the door. I exchanged several e-mails with them and each time they c for your time. They are dishonest and greedy and will say anything to get you in the door. I exchanged several e-mails with them and each time they called me back to confirm that they were willing to sell me a car at the price I was offering. However, once I stepped-in the door they made a complete about face and offered to sell at several thousand more. I immediately walked out, and went to Koons of Tysons and got a much fairer deal. More

Once I agreed to a (total, out-the-door) price via e-mail with Rich Andrella, Gen. Sales Manager, everything went smoothly once I met Mr. Andrella and Jason Pohill in person at the dealership. They were act with Rich Andrella, Gen. Sales Manager, everything went smoothly once I met Mr. Andrella and Jason Pohill in person at the dealership. They were actually very pleasant guys to deal with! More

I wou;dn't say anything bad about this dealer in particular though they didn't cover warranty of bulbs. Well, other dealers don't cover that as well so it is okay. BUT, when you guys go to this de particular though they didn't cover warranty of bulbs. Well, other dealers don't cover that as well so it is okay. BUT, when you guys go to this dealer, aviod salesman "Nate Burgette". I mean did salesman is the worst. I bought accord here and needed a part to order due to their warranty. ( so it is free) He told me that he will call me next day. Certainly there was no call and even I called him, he didn't call back. So I called after two days, and he was like "oh I will contact honda now." Now it has been four days and still no call. This dude is really irresponsible and really doesn't care what he is doing. His mind is like, I sold the car so I am done. So I don't know about the quality of service on this dealer but if poeple are willing to visit here, you better avoid "NATE BURGETTE". More

I bought 2 new cars from this dealer ('10 FJ and '08 Scion xD. Both cars had annoying squeaks or rattles... both were bought to Leesburg Toyota. On both occasions I got the "we cannot reproduce (Scio Scion xD. Both cars had annoying squeaks or rattles... both were bought to Leesburg Toyota. On both occasions I got the "we cannot reproduce (Scion)" or "that's the way they all sound (FJ)". Orismond toyota in Chantilly, took the time to fix both issues...Leesburg needs to know this. I will send an email to the GM subsequent to this review. More

Stay away from this dealeship. They sent me a price quote for a new Sienna as thier "internet price". Well, I went there to buy the car with the email print out, and when they gave me the price sheet, quote for a new Sienna as thier "internet price". Well, I went there to buy the car with the email print out, and when they gave me the price sheet, the price was approximatelyh $1300 more than the original quote for the same exact car. Their idea of the internet pricing is just to get you to the door. When you are ready to buy, the story changes. Better try different dealeship. These are theives dressed up in Toyota t-shirts waiting to prey on honest buyers. More

Purchased a brand new Highlander, fully loaded. They had to keep it to put in the Sirius and running boards. We got our brand new vehicle back with a sizable dent in the drivers door and grease all over th to keep it to put in the Sirius and running boards. We got our brand new vehicle back with a sizable dent in the drivers door and grease all over the front floor mat. They did fix both issues after multiple calls. Oh, and prior to delivery they forgot to initialize the tire pressure monitoring system (TPMS). That was yet another service appointment we had to bring it back for. We've had it in several times for oil changes. Evidentially the kids doing the oil changes haven't worked on the Highlander before because they always forget to reset the annoying 'oil reminder' light. duh? Last time we had it in for an oil change and tire rotation not only did they forget to reset the oil reminder light, but forgot to reset the TPMS stuff. The service department is incompetent at best. So much for the "Factory Trained & Certified Technicians". winning? not! Oh - and they work real hard to get you to "prepay" service when you buy your new vehicle. So they take your money upfront and then you supposedly get your service at a discounted rate. I'll pass..... More