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AutoNation Toyota Leesburg

Leesburg, VA

4.8
1,369 Reviews
AutoNation Toyota Leesburg is your go-to destination for all things Toyota in the Washington, D.C. area, and is one of the largest Toyota dealerships in Virginia. Located west of Washington, our Leesburg dealership can be found directly south of the Leesburg Premium Outlets. From the latest new Toyota vehicles for sale, to our extensive and diverse pre-owned inventory, AutoNation Toyota Leesburg has it all. Visit our website to learn more, and schedule a test drive today.
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1 Cardinal Park Drive SE

Leesburg, VA

20175

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Showing 1,369 reviews

February 24, 2022

This was the first service call for my new 2021 Toyota RAV-4. Making the appointment was easy and they were ready to accept my car at the appointment time. About 1 and 1/2 hours later everything was don More

by dpstanton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Feb 27, 2022 -

AutoNation Toyota Leesburg responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 21, 2022

Good place to purchase a Toyota. Sales Representative John Milbourne was helpful, knowledgeable and answered all our questions. More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Milbourne
Feb 22, 2022 -

AutoNation Toyota Leesburg responded

Hi Jim, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 20, 2022

Very Professional and Well Communicated Personnel ! ! Thanks to Nazir Fazelyar “Sales Associate and team for helping me getting my dream car !! I recommend this dealers to everyone !! More

by Hashmatullah.emami786
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nazir Fazelyar
Feb 22, 2022 -

AutoNation Toyota Leesburg responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Leesburg and we hope to be of service again in the future.

February 18, 2022

AutoNation in Leesburg, VA has been my place of choice to have my Prius serviced for many years. The service people are knowledgeable, polite and professional. It’s a busy department but wait time is minimal More

by Maureen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Louis
Feb 20, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 18, 2022

My over all experience was to my expectation. I would bring my car back for service here at AutoNation Toyota More

by askarqu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 20, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 18, 2022

Great service. The service representative is very helpful l. I will bring my car here every time need to get service. More

by Dj.ronnavarro
Recommend Dealer
Yes
Employees Worked With
Kristine
Feb 20, 2022 -

AutoNation Toyota Leesburg responded

Hi, We are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

February 18, 2022

I hit a pot hole and the wheel was damaged. Since I have bought extra warranty for the wheels, I immediately went to the dealership. After waiting for 3 hours they told me that it is fixed but More

by skhalil1945
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lois Chung
Feb 18, 2022 -

skhalil1945 responded

AutoNation Toyota Scion Leesburg Feb 18, 2022 skhalil1945 I hit a pot hole and the wheel was damaged. Since I have bought extra warranty for the wheels, I immediately went to the dealership. After waiting for 3 hours they told me that it is fixed but there is a dent in the wheel. When I drove the car I noticed that the vibration was still there and it was not fixed. The next day which was Saturday, I took the car there again. The put that wheel in the back and the back wheel in the front. That decreased the problem but not completely resolved. The service advisor Lois Chung told me that he will call me after he finds out what needs to be done. He never did and when I called he gave the phone number for the Warranty office. The warranty office gave me a claim number and told me to have the service department call them. I tried to contact Lois Chung but in vain. I called the main number and the operator told me that all advisors were busy. Now I have to go to an outside workshop and have my car fixed. It seems that they have taken the money for the warranty and now they do not care. I am very disappointed with the service and might hire an attorney to resolve this problem with you. I would like that my review is read by the General Manager.

February 17, 2022

Very professional and courteous. Great services! Never cuts corner. They give you back your car clean in and out after the service. More

by Ken Taki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 19, 2022 -

AutoNation Toyota Leesburg responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 19, 2022 -

Ken Taki responded

You're very welcome! Keep up the great work you and your team are doing. I love bringing my Prius to your service center for routine maintenance and other services.

February 17, 2022

The job on my car is always perfect since I bring it for first time. More

by William2776
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot
Feb 20, 2022 -

AutoNation Toyota Leesburg responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

February 16, 2022

Ever since I bought my car, the services provided here at AutoNation have been great! Thank for your excellent service once more!😁 More

by Lovely 💕
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 17, 2022 -

AutoNation Toyota Leesburg responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Feb 17, 2022 -

Lovely 💕 responded

You’re most welcome! I will.

May 20, 2022 -

Lovely 💕 responded

Thank You for all you do and for exceeding my expectations every time!

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