AutoNation Toyota Leesburg

I hit a pot hole and the wheel was damaged. Since I have bought extra warranty for the wheels, I immediately went to the dealership. After waiting for 3 hours they told me that it is fixed but Since I have bought extra warranty for the wheels, I immediately went to the dealership. After waiting for 3 hours they told me that it is fixed but there is a dent in the wheel. When I drove the car I noticed that the vibration was still there and it was not fixed. The next day which was Saturday, I took the car there again. The put that wheel in the back and the back wheel in the front. That decreased the problem but not completely resolved. The service advisor Lois Chung told me that he will call me after he finds out what needs to be done. He never did and when I called he gave the phone number for the Warranty office. The warranty office gave me a claim number and told me to have the service department call them. I tried to contact Lois Chung but in vain. I called the main number and the operator told me that all advisors were busy. Now I have to go to an outside workshop and have my car fixed. It seems that they have taken the money for the warranty and now they do not care. I am very disappointed with the service and might hire an attorney to resolve this problem with you. More

The job on my car is always perfect since I bring it for first time. first time. More

Very professional and courteous. Great services! Never cuts corner. They give you back your car clean in and out after the service. Great services! Never cuts corner. They give you back your car clean in and out after the service. More

Welcoming, pleasant, professional, accommodating, caring, fair, good inventory, great selection, clean, bathrooms were amazingly clean, great rest/waiting area, refreshments available! fair, good inventory, great selection, clean, bathrooms were amazingly clean, great rest/waiting area, refreshments available! More

AutoNation Toyota Leesburg service was wonderful and efficient. They took us on time for our appointment. Got the job done faster then estimated! However: we noticed halfway home that the “Maintenan efficient. They took us on time for our appointment. Got the job done faster then estimated! However: we noticed halfway home that the “Maintenance Required” was still on the dashboard screen. Called the service dept. The fist person I talked to said to return the car to clear the screen. Mind you this was the 5,000 oil change. I called back and got my service advisor. He walked me through the SIMPLE steps to reset it myself. It would be nice if the mechanic would also turn the headlights back on to “Auto” when they are finished with the vehicle. Rather then finding out when you driving out at night with no headlights. Jim More

Ever since I bought my car, the services provided here at AutoNation have been great! Thank for your excellent service once more!😁 AutoNation have been great! Thank for your excellent service once more!😁 More

Great, fast service. Really appreciate Mr. Chung’s expediting service on my car to get me on the way for a meeting. Really appreciate Mr. Chung’s expediting service on my car to get me on the way for a meeting. More

I had brake service and my 2011 Sienna is braking like new. Great and very professional service!! new. Great and very professional service!! More

excellent attention. Cleansed. Very friendly and helpful staff. Very fast and safe service. The wait for my car service was not long helpful staff. Very fast and safe service. The wait for my car service was not long More

Good service, Justin is Great!I got more than I had Good service, Justin is Great! I got more than I had expected, so it was worth waiting a little longer. Good service, Justin is Great! I got more than I had expected, so it was worth waiting a little longer. More