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AutoNation Toyota Leesburg

Leesburg, VA

4.8
1,370 Reviews
AutoNation Toyota Leesburg is your go-to destination for all things Toyota in the Washington, D.C. area, and is one of the largest Toyota dealerships in Virginia. Located west of Washington, our Leesburg dealership can be found directly south of the Leesburg Premium Outlets. From the latest new Toyota vehicles for sale, to our extensive and diverse pre-owned inventory, AutoNation Toyota Leesburg has it all. Visit our website to learn more, and schedule a test drive today.
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1 Cardinal Park Drive SE

Leesburg, VA

20175

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Showing 1,370 reviews

March 14, 2022

We are very happy with our purchase from AutoNation. Our salesman, Jorge, was helpful and attentive, staying hours past his normal schedule to assure that we were properly set up with our new Highlande More

by heatjam98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Gonzalez
Mar 15, 2022 -

AutoNation Toyota Leesburg responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Leesburg. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 13, 2022

I am really appreciated the help of Manuel Antezana,, he was great, it make everything so easy!! More

by Medavila2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Antezana
Mar 15, 2022 -

AutoNation Toyota Leesburg responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Leesburg. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 12, 2022

Good location, friendly and helpful staffs , every body professional, well management i recommend for visit to everybody More

by Gajabbdr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Nazir
Mar 13, 2022 -

AutoNation Toyota Leesburg responded

Hi Gajabbdr, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Leesburg and we hope to be of service again in the future.

Mar 14, 2022 -

Gajabbdr responded

Thank you so much

March 11, 2022

5K maintenance on a car I had purchased at a different dealer. Great job. Easy in, easy out, within the estimated time. More

by Danno84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 11, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 11, 2022

After searching the entire east coast, I luckily found what I was looking for at AutoNation, Leesburg. Nate, our sales rep, is really nice to work with; informative, friendly and accommodating without bei More

by Zena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Burgette, Thomas McGeady
Mar 14, 2022 -

AutoNation Toyota Leesburg responded

Hi Zena, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 10, 2022

Very difficult to get a service appointment! My service manager had left the dealership & no one told me so I had trouble getting an appointment! When I got to the dealership no one was assigned More

by John Barrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Dorsey
Mar 11, 2022 -

AutoNation Toyota Leesburg responded

Hi John, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (571) 357-3965. We'd appreciate the chance to make your experience a positive one.

March 10, 2022

I recently took my 4Runner for maintenance to this dealership. Check-in was easy and smooth. The person who did the check-in for me was very nice and friendly. The wait area is very clean. It was di More

by ktimory
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Nguyen
Mar 11, 2022 -

AutoNation Toyota Leesburg responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (571) 357-3965 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

March 09, 2022

Went in for 200,000 mile service on my Prius. Everything was fine, other than that they suggested I needed new wiper blades. I replaced them before getting the car inspected last fall, that was p More

by Skip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lopez
Mar 11, 2022 -

AutoNation Toyota Leesburg responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

March 09, 2022

I recently took my 2021 Highlander in for our 10,000 mile service. I was met promptly at my appointment time and the work was done in the predicted time. I was back on the road in less than two hours. The fi More

by Geoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete
Mar 11, 2022 -

AutoNation Toyota Leesburg responded

Hi Geoff, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

March 09, 2022

AutoNation provides great service on my car, but one thing bothers me. Every time I enter the dealership for an appointment, there might be three four service reps who appear to be busy, but some of the More

by Anoj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't remember
Mar 11, 2022 -

AutoNation Toyota Leesburg responded

Hi Anoj, we are deeply disappointed by your experience at AutoNation Toyota Leesburg. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (571) 357-3965 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Mar 12, 2022 -

Anoj responded

Please just give your customer service reps some training in customer courtesy based on my complaint. It shouldn’t’t be too difficult.

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