AutoNation Toyota Leesburg

The service department is great. Bryan has kept my old Avalon running for years. I know nothing about cars, but I feel that I can trust him to care for mine without pushing for thi Bryan has kept my old Avalon running for years. I know nothing about cars, but I feel that I can trust him to care for mine without pushing for things I don't need. More

I have found AutoNation Toyota to be a business of professionalism with a customer-first focus. From purchase to maintenance, this dealership has been efficient, helpful, and outstanding. professionalism with a customer-first focus. From purchase to maintenance, this dealership has been efficient, helpful, and outstanding. More

Dealership is very clean and the employees are friendly and Informative. Service department is on top of notifying for each service needed. Very glad we purchased the car at this dealership. and Informative. Service department is on top of notifying for each service needed. Very glad we purchased the car at this dealership. More

This was my third no cost service. First time it was really great, second time it was a busy day and they gave me car still soaking water and the next service reminder sticker was on t First time it was really great, second time it was a busy day and they gave me car still soaking water and the next service reminder sticker was on the floor. This time, it was not so busy, my was received promptly, service took like 45 minutes, it seems they wash the car, but just exterior, but they did not put on the service reminder sticker. These are probably small details, but those are things that make me feel they care. I paid for a platinum plan that was sold to me as something amazing, but I am not sure of this right now. The representatives are very nice and the place is always neat. They offer you a ride is you don’t want to wait there and they sent you you vehicle report by email. More

Excellent service. Kristin is a fantastic service advisor. Very helpful and knowledgeable. Very accommodating as well! Kristin is a fantastic service advisor. Very helpful and knowledgeable. Very accommodating as well! More

Efficient response to scheduling and completion of work and thoroughly done with follow up overview and thoroughly done with follow up overview More

Tim was very helpful to us. He took his time to explain to us clearly and answered all our questions He was very knowledgeable. He took his time to explain to us clearly and answered all our questions He was very knowledgeable. More

On 15 April I had my Toyota Highlander receive a safety inspection. The mechanic noticed that I had a lug nut missing from one of my tires. Although I passed the inspection I went to the last place I took inspection. The mechanic noticed that I had a lug nut missing from one of my tires. Although I passed the inspection I went to the last place I took my vehicle (Leesburg Toyota) to have the lug nut replaced. I thought this would be a relatively quick ordeal but nearly 2hrs later I did not have my car. I checked in with the service technician, explained my issue and sat where all customers sit while waiting on their vehicle. After an hour i noticed my vehicle was still in the bay waiting to be taken to the Toyota mechanic. I approached the service technician who asked "where have you been". I told her I was waiting where all customers wait. Bottom line she made no effort to look for me. They finally took my vehicle replaced the lug nut and I happen to see my vehicle was ready so I waited on the technician again to no avail. I decided to put my phone charger back in my vehicle and noticed the service technician having a casual chat with a co-worker. Once they noticed me, they jumped up and said "Hey sir, your vehicle is ready". I feel had I not gone to my vehicle she would have continued her conversation instead of sending me on my way. I plan to call their supervisor "Amir" to express my dissatisfaction for what I thought was an easy fix. More

Great and Honest Service, Good people to work with. I am happy with my overall purchase experience. I liked the fact that they have a no haggle price. so you know what to pay before you get to the deal I am happy with my overall purchase experience. I liked the fact that they have a no haggle price. so you know what to pay before you get to the dealership. Jonathan was helpful thorough the process and help me personally drive the car to the destination since I came in with another car. Great Customer Service. More

Nice job. ..efficient, fast and a great price for the oil change on my 2016 Camery. ..efficient, fast and a great price for the oil change on my 2016 Camery. More