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AutoNation Toyota Leesburg

Leesburg, VA

Overview
Reviews
Vehicles
4.8
1,370 Reviews
AutoNation Toyota Leesburg is your go-to destination for all things Toyota in the Washington, D.C. area, and is one of the largest Toyota dealerships in Virginia. Located west of Washington, our Leesburg dealership can be found directly south of the Leesburg Premium Outlets. From the latest new Toyota vehicles for sale, to our extensive and diverse pre-owned inventory, AutoNation Toyota Leesburg has it all. Visit our website to learn more, and schedule a test drive today.
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1 Cardinal Park Drive SE

Leesburg, VA

20175

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Showing 1,370 reviews

May 05, 2022

Although I've had better experiences in the past, this time I did not have a good experience while getting my car serviced. It was just a basic oil change, but it took two hours, and I did not also get th More

by rayroarkVA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
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May 08, 2022 -

AutoNation Toyota Leesburg responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (571) 357-3965 so we can work towards a resolution. We look forward to hearing from you. Take care!

May 08, 2022 -

rayroarkVA1 responded

The dealership has my number and can call me if they want.

May 04, 2022

Great customer service. I was in and out for my service repair. And their prices are definitely reasonable. Thanks. More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The whole team
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May 06, 2022 -

AutoNation Toyota Leesburg responded

Hi Thomas, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 03, 2022

Your employee with whom I check in is excellent. But your service dept takes too long and the wait time is a good 2 hours for very simple services. More

by none
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
,Brian
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May 06, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (571) 357-3965. We hope to hear from you.

May 02, 2022

This most recent visit to AutoNation Toyota in Leesburg for a 30,000 mile service was smooth and easy. - just like always. More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
May 05, 2022 -

AutoNation Toyota Leesburg responded

Hi Tony, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 02, 2022

Easy to get appointment. It is conveniently located for me. Service personnel were very helpful. More

by mgupta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis
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May 05, 2022 -

AutoNation Toyota Leesburg responded

Hi Mgupta, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

May 01, 2022

Two hours for a scheduled oil change. Didn’t try to push a bunch of services on me. More

by Customer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim N
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May 03, 2022 -

AutoNation Toyota Leesburg responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

April 30, 2022

Honest dealership that demonstrates respect for the customer throughout the buying process. No msrp premium surcharge (common elsewhere on this specific vehicle & trim); reasonable deposit; accurate More

by KMar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad & Steve
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May 03, 2022 -

AutoNation Toyota Leesburg responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 29, 2022

Everything is great. Excellent service, polite staff, nice waiting area, very pleasant experience. I will recommend you to all my friends and family. More

by genepekarsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
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May 02, 2022 -

AutoNation Toyota Leesburg responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Leesburg and we hope to be of service again in the future.

April 29, 2022

They take long time to repair the car. They won’t answer. They say it’s busy today. But I had the appointment More

by Venkat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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May 02, 2022 -

AutoNation Toyota Leesburg responded

Hi Venkat, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (571) 357-3965. We hope to hear from you.

April 28, 2022

The service provider and all staff were extremely helpful at this last visit. Service was provided quickly and efficiently. More

by marcia.keene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Apr 30, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

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