AutoNation Toyota Leesburg
Leesburg, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,537 reviews
I sold my car to Alan at Autonation Toyota and couldn’t be any happier. Alan is the real deal. From now on, if I have a car to sell, he is my go to. be any happier. Alan is the real deal. From now on, if I have a car to sell, he is my go to. More
I love this dealership. Employees like Alan are a pleasure to work with. He seems to care as much about his customers as himself. Give this man a raise. Employees like Alan are a pleasure to work with. He seems to care as much about his customers as himself. Give this man a raise. More
The employees are always, friendly and courteous. The lobby is always clean. The ride provided. to and from home was a bonus.. thank you The lobby is always clean. The ride provided. to and from home was a bonus.. thank you More
I enjoyed working with Alan Ribner for the sale of my vehicle. He was personable and explained every step of the process. On top of offering me $3K more for my vehicle than other dealerships, AUTONATION vehicle. He was personable and explained every step of the process. On top of offering me $3K more for my vehicle than other dealerships, AUTONATION TOYOTA LEESBURG - SALES USED purchased my 2021 Chevrolet Tahoe High Country eco diesel and I highly recommend Alan Ribner to contact if you: want to sell your used car; are interested in my old 2021 Chevrolet Tahoe High Country with eco diesel; or are interested in trading your vehicle in for a new car at the dealership. No matter what you’re looking to do, Alan Ribner will tirelessly serve you until you get the best possible deal. More
Zahedur Rahman did a excellent service. He made very easy to my purchase. Fair price and hidden charges. Very upfront sales person and i like his attitude. He made very easy to my purchase. Fair price and hidden charges. Very upfront sales person and i like his attitude. More
Alan Ribner was fantastic. Explained every step of the way. Price was good. Would return and select him in particular for his thoroughness and attention to detail. Nice person Explained every step of the way. Price was good. Would return and select him in particular for his thoroughness and attention to detail. Nice person too. More
Appalling Experience at AutoNation Toyota Leesburg – Completely Unacceptable I am a single mom, and what happened at AutoNation Toyota Leesburg was one of the most infuriating, disrespectful, and dis Completely Unacceptable I am a single mom, and what happened at AutoNation Toyota Leesburg was one of the most infuriating, disrespectful, and disheartening experiences I have ever had at any business. Before coming in, we were clearly promised over the phone that the vehicle we were looking at included a 7-year / 100,000-mile warranty. That promise is the only reason we made the trip. But once we arrived, that warranty suddenly “didn’t exist.” The story changed repeatedly, and it felt like nothing short of a bait-and-switch. As a single mom trying to make a responsible financial decision, I felt completely misled and taken advantage of. Then came the finance office—where the situation went from bad to outrageous. The Finance Manager we dealt with was, in our opinion, astonishingly unprofessional. She spoke to us in a condescending, dismissive tone, acting as if we were the ones who didn’t understand what was happening. Her attitude was disrespectful, her explanations were unclear, and the way she talked down to us was unlike anything we’ve ever experienced in any professional environment. She wasted three hours of our life and then was dismissive when she didn’t get her way. It was truly appalling. When we thought it couldn’t get worse, a manager came in—not to fix the situation, but to pressure us even harder into buying a warranty package we explicitly said we did not want. Instead of providing help, he acted arrogant, wasted our time bragging about himself for no reason, and the smell of cigarettes was so overwhelming it filled the entire office. The whole interaction felt dismissive, aggressive, and completely inappropriate. On top of that, they handed us only one key for the vehicle and then ignored me every time I asked about getting the second key I should have received. As a single mom, needing reliability and support—not indifference and excuses—this was beyond frustrating. The experience was so upsetting that my mom cried on the drive home out of anger, disappointment, and disbelief at how poorly we were treated. We walked out absolutely certain of one thing: we will never return to AutoNation Toyota Leesburg. And we will never, ever recommend this dealership to anyone. What we experienced was unprofessional, disrespectful, and utterly unacceptable from start to finish. Avoid this place. They do not value honesty, professionalism, or their customers—especially those who are vulnerable and simply trying to make a responsible decision for their family. More




