AutoNation Toyota Irvine - Service Center

Check-in was incredibly efficient - the best I've ever experienced. (It's different and much improved now than it was just three months ago.) I received a ride home with their shuttle service. However, experienced. (It's different and much improved now than it was just three months ago.) I received a ride home with their shuttle service. However, they couldn't pick me up with their shuttle when my car was ready for pickup and they provided a Lyft to bring me there instead. A very nice touch if you ask me. More

Not very friendly. Requested only 2 extra things 1- car wash 2- squeaky visors to be checked. After waiting for 2 hours to have an oil change and check up , car is brought to us with no complimentary wash 2- squeaky visors to be checked. After waiting for 2 hours to have an oil change and check up , car is brought to us with no complimentary wash and both sun visors still squeaking when you lower and raise them up. When I asked the man who brought our car about this he had no idea but took it back to wash. Shouldn’t of wasted my time, my 5 year old grandson would of washed it better. Will not be returning to this facility. We came from Corona but will find one closer to us and hope for better service. More

The checkin was efficient. My car was ready when he said it would be. I use to take my car to Miller Toyota in Anaheim but was not thrilled so I started taking it to Auto nation irvine. Professional, cour it would be. I use to take my car to Miller Toyota in Anaheim but was not thrilled so I started taking it to Auto nation irvine. Professional, courteous! Braulino was my rep and was very pleasant. More

The service agent, Joe Schulte, was very helpful in advising what my car needed. My overall service experience was very positive. advising what my car needed. My overall service experience was very positive. More

The service department was great; Gibert kept me informed with regards to my vehicle, I'm happy. with regards to my vehicle, I'm happy. More

The staff polite and professional even I don’t have appointments they still welcoming me and doing a good job plus give a nice car washed I am very pleased with and satisfied Well done !! appointments they still welcoming me and doing a good job plus give a nice car washed I am very pleased with and satisfied Well done !! More

The staffs are so professional. I take my car on time and everything is perfect. everything is perfect. More

Had an appointment but waited 20 minutes to talk to someone. Service was a little slow as I had a 5k interval done. Maybe we are also impacted by the labor shortage from the pandemic. someone. Service was a little slow as I had a 5k interval done. Maybe we are also impacted by the labor shortage from the pandemic. More

They have a great facility but unfortunately , their appointment system is a disappointment. Both times I made an appointment, I get there on time but I didn’t get checked in til almost 45 minutes afte appointment system is a disappointment. Both times I made an appointment, I get there on time but I didn’t get checked in til almost 45 minutes after the assigned time. They definitely improve on this More

On my 30K service, tires were not rotated, brakes were not inspected. Service advisor did not catch the brakes or tire rotation. not inspected. Service advisor did not catch the brakes or tire rotation. More