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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,005 Reviews

1,005 Reviews of AutoNation Toyota Irvine - Service Center

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March 03, 2022

This dealership always does a thorough job listening to my concerns and taking care of my vehicle. Only thing that could maybe be improved is the overall time they have the vehicle. A complimentary service More

by K
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric
Mar 06, 2022 -

AutoNation Toyota Irvine responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 03, 2022

Great customer service rep with great experience and knowledge. Service department always provides excellent and efficient service, More

by Charlene.chen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shulte
Mar 06, 2022 -

AutoNation Toyota Irvine responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 02, 2022

I like Autonation Toyota Irvine because they care good service and so nice to the customers. That so I buy two new cars from them. More

by Tran. Cuong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Romero
Mar 04, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 01, 2022

Bought my new Corrola at AN Toyota Irvine, and go to for service. The service is average, but the service reps are hit and miss. Tony, the most recent rep on Feb 24 Tony was great. The previous rep, same on More

by Corrola 2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony (feb 24), Mark Anderson (previous 2 visits)
Feb 28, 2022 -

Corrola 2021 responded

Corrola 2021 LE service under warranty

March 01, 2022

I have an extended warranty and the service has always been efficient and friendly. It has been easy to make an appointment. More

by leeviviano
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Robinson
Mar 03, 2022 -

AutoNation Toyota Irvine responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 25, 2022

The service process was efficient. Pick-up process was delayed. I had to wait 20 minutes under the sun for my car to be brought out. More

by hle15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert
Mar 02, 2022 -

AutoNation Toyota Irvine responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

February 24, 2022

Great service Clean waiting area Friendly and courteous employees On time notifications Hot coffee Excellent experience More

by rantan93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Fernandez
Feb 27, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 24, 2022

Work done is professional, however car hasn’t been ready when promised last two visits More

by jeffreykohl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Navarro
Feb 26, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Feb 26, 2022 -

jeffreykohl1 responded

Joel never checks back with me to let me know about service. He never seems to know when car is finished. Please assign me to another service advisor for future visits.

February 24, 2022

It was to expensive to check what is wrong with with malfunction. It was difficult to understand service advisor. Everything else was fine. More

by kypaik48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dinh
Feb 26, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 24, 2022

They did a good job but when I got my car it was not washed or detailed in anyway as it usually is when I get service done. This was very disappointing and made me wonder about the service in general More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ephraim Barcelo
Feb 27, 2022 -

AutoNation Toyota Irvine responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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