AutoNation Toyota Irvine - Service Center
Irvine, CA
1,005 Reviews of AutoNation Toyota Irvine - Service Center
I was told 2 hours or less to wait for my car, after 3 hours I tried to find someone to ask what was happening, no manager available, my service person Joel was not on premises, finally a manager came and hours I tried to find someone to ask what was happening, no manager available, my service person Joel was not on premises, finally a manager came and had another service person ring me up, I checked out after 4 hours of waiting with no communication during my visit. This is the first time in 15 years that I have had bad service More
I went there for a oil change, the guy who’s attending me seemed not in a good mood, not friendly at all, looks like he hates working there or he hates dealing with a client. He’s name is Manny. seemed not in a good mood, not friendly at all, looks like he hates working there or he hates dealing with a client. He’s name is Manny. More
Service advisor, Gilbert was great! Friendly & courteous. A really nice guy to work with. Also, their pick up & drop off service is the best. Friendly & courteous. A really nice guy to work with. Also, their pick up & drop off service is the best. More
AutoNation Toyota is the best! Manny Moreno & Arturo the mechanic provide me with top-notch service every time. I will highly recommend to all my friends! Manny Moreno & Arturo the mechanic provide me with top-notch service every time. I will highly recommend to all my friends! More
The Service Department has always been efficient with service and the staff has been very courteous. I prefer to take my vehicle for service at the AutoNation Irvine. service and the staff has been very courteous. I prefer to take my vehicle for service at the AutoNation Irvine. More
SALES. When I bought my car, I paid in full with a check from my credit union. Their administrative department sent my title to the credit union instead of When I bought my car, I paid in full with a check from my credit union. Their administrative department sent my title to the credit union instead of me. I made multiple calls and visits. No title. After 5 months, my attorney sent a threatening letter. I FINALLY had my title within a week. They offered me NOTHING to compensate me for my hassle. SERVICE. Simple service takes 3 hours, appointment or not. Then, the service rep slithers up and tells you you need a couple hundred dollars if more work. And it takes another 90 minutes. More