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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,005 Reviews

1,005 Reviews of AutoNation Toyota Irvine - Service Center

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April 01, 2022

Eric is my go to writer. Ive had a great experience. Will remain a loyal customer. More

by Ivansanch70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
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Apr 05, 2022 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

April 01, 2022

Area was nice and clean including the waiting room. Service guy was very kind and explained very detailed. More

by yutakahusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
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Apr 06, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. Feel free to reach out to us if you need anything. Have a wonderful day.

April 01, 2022

Joel was great as my service advisor. The lounge was clean and well stocked with goodies. Free coffee and hot chocolate. More

by bunnysegal17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
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Apr 06, 2022 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

April 01, 2022

Went in for my 30 month checkup. In and out in 70 minutes. Joel was great! More

by pfreeman92604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel in service
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Apr 06, 2022 -

AutoNation Toyota Irvine responded

Hi, we appreciate you taking the time to leave us a response! If you have any further questions, please give us a call. We're always happy to help!

March 31, 2022

Joe Schulte is the best advisor ! Knowledgeable and caring. Recommend him very highly to all. More

by Billflds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shulte
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Apr 05, 2022 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 31, 2022

Good service, however, expect long wait times for oil changes. 2 to 3 hours wait times. More

by GS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Avila Navarro
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Apr 05, 2022 -

AutoNation Toyota Irvine responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

March 31, 2022

Easy appointment-scheduling online. Shuttle service home was prompt and my vehicle was ready before promised. More

by gsbaum09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Summer Cornelio
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Apr 05, 2022 -

AutoNation Toyota Irvine responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 31, 2022

They are very knowledge. I’m always able to book an appointment and get out of there quickly. More

by Nmf4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
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Apr 05, 2022 -

AutoNation Toyota Irvine responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 30, 2022

The process of dropping off the car was pretty efficient. Was texted to pick up car an hour after predicted. However car now pauses radio to try to connect to my phone every five minutes or so when it’s plug More

by coruskate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
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Apr 02, 2022 -

AutoNation Toyota Irvine responded

Hello there, we appreciate you taking the time to leave us this feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (949) 287-8766 -- we hope to hear from you soon. Take care!

March 29, 2022

Leased car, Service light was on . It was brought to this place for service. Before I could learn it was not needed service and it was only warning to get 25,000 service they charged More

by nadiahashemi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris ,service manager.
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Apr 02, 2022 -

AutoNation Toyota Irvine responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (949) 287-8766 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

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