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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,005 Reviews

1,005 Reviews of AutoNation Toyota Irvine - Service Center

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April 09, 2022

Great customer service, excellent mechanics. I feel confident using their service department. I have taken my car to other mechanics and have had issues after service. Amazingly enough you don't More

by GXRunnerD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cortez, Mike Robinson
Apr 13, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2022

The service supervisor was very helpful and the service on my car was performed on time and I was informed when the service was completed. That was washed and ready for me to pick up More

by Wishard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Ligh
Apr 12, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2022

I was accurately informed of the costs and time required to service my FJ Cruiser. Unlike other dealerships they actually called me to let me know what was happening. Joe was very professional. The location More

by stephous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shulte
Apr 11, 2022 -

AutoNation Toyota Irvine responded

Hi Stephous, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 07, 2022

I have always received the highest quality of service from this dealership. I have been taking my car hear ever since I purchased it, and would not think of taking it anywhere else. I know that I am goin More

by glammorre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Moreno
Apr 11, 2022 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

April 07, 2022

I’ve been coming to this location since 2006 requesting service for a Corolla and a RAV4. I consider to be a loyal customer. The Service Sales Consultant is most important. I feel I have been given the More

by darlenemcribbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shulte
Apr 11, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 05, 2022

- Service Dept takes good care of my vehicle. - Timely appointments - Updates and communication fron Service Advisor Eric Rodriguez More

by johnm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez- Service Advisor
Apr 08, 2022 -

AutoNation Toyota Irvine responded

Hi Johnm, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 04, 2022

Great customer service. The service tech was very thorough and explained things clearly. Quick and efficient also. More

by marleekelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shulte
Apr 06, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 04, 2022

Charged over $2,800 for job that only took 4 hours to complete - over $700 per hour is highway robbery! More

by PB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
jamie fernandez
Apr 06, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for bringing this matter to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (949) 287-8766 to discuss what we can do to help.

April 04, 2022

Brought my Rav4 in for an oil change. During the multipoint check to check the cabin filter, service tech broke the glove compartment. Left side hinge support completely fractured. Of cou More

by 09rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric
Apr 08, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (949) 287-8766 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

April 03, 2022

Everybody understood what they were doing they called me promptly explained all the situation’s to me More

by dmsshultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naby
Apr 06, 2022 -

AutoNation Toyota Irvine responded

Hi, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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