AutoNation Toyota Irvine - Service Center

They replace rear breaks, week after they make noise. Go there again to get it fixed, they won’t fix it right.. few weeks after go again and get it fixed. On next regular service, they want front bre Go there again to get it fixed, they won’t fix it right.. few weeks after go again and get it fixed. On next regular service, they want front breaks to be done. Same problem. Noise after fresh break install, even after tell them about rear break experience.. go there twice to get fixed, now they will charge $$$ saying rear rotors are out and it ain’t our problem Wait for hours and hear lecture about how to use breaks. Simple fact of not doing job right while replacing fresh breaks doesn’t seem to be understood. Stay away. World is big find other options or a local small house mechanic who cares More

Service department is unfortunately very bad. Have been having same issues every service time. They can’t find service contact have to contact with sales person again etc.. this time the manger w Have been having same issues every service time. They can’t find service contact have to contact with sales person again etc.. this time the manger was super rude and not helpful at all. And service time took unbelievably long time. More

Mike Robinson was great. Very polite. He had my car serviced and finished quickly. Irvine Toyota is very clean and all who work there are helpful and polite. Very polite. He had my car serviced and finished quickly. Irvine Toyota is very clean and all who work there are helpful and polite. More

professional and on time and very nice as they always wash my car after service. wash my car after service. More

Eric was very very helpful and informative. It still took over 3 1/2 hours for regular service maintenance with an appointment. It still took over 3 1/2 hours for regular service maintenance with an appointment. More

I am so glad everytime I am coming over on this place. Very helpful and Prompt professional staff they have.Keep doing great. Thank you 🤩🤩🤩 Very helpful and Prompt professional staff they have.Keep doing great. Thank you 🤩🤩🤩 More

Service advisor, James R. , may have been a recent hire & not yet comfortable in his role as a service advisor, however, I waited nearly 4 hours for a battery replacement even , may have been a recent hire & not yet comfortable in his role as a service advisor, however, I waited nearly 4 hours for a battery replacement even though I had a service appointment & provided the advisor with the hard copy invoice & warranty document for the Lifetime Free Replacement Battery Warranty I had purchased when I replaced a previous battery. In addition, when my battery was finally replaced, James did not provide me with an invoice verifying that my car battery had been replaced; I had to call him, after I returned home, to request that he e-mail me a copy of the invoice, which he did only after a second call to him. My previous experiences with Auto Nation Toyota Irvine have been very good; this last time, not so good. More

Making an appointment was quick & easy over the phone. Manny is a great rep - super nice & helpful. I received a text that my car was ready & check out was fast. Manny is a great rep - super nice & helpful. I received a text that my car was ready & check out was fast. More

Informative of service needed and was expedite in having my car back to me within reasonable time. my car back to me within reasonable time. More

Went for my 5k or six month visit and Mark Anderson service advisor was helpful and my appointment went smoothly. Detailing/cleaning vehicle would have been a nice added touch I'd reccomend providing. service advisor was helpful and my appointment went smoothly. Detailing/cleaning vehicle would have been a nice added touch I'd reccomend providing. More