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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,006 Reviews

1,006 Reviews of AutoNation Toyota Irvine - Service Center

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November 15, 2023

Amanda was knowledgeable and helpful - very professional. Don was a delight, as always, and prompt. Love the Highlander as opposed to whatever van was used before. More

by MARTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda, Don
Nov 17, 2023 -

AutoNation Toyota Irvine responded

Hi Marty, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 10, 2023

They were upfront and honest about the service I needed. Very friendly and customer service oriented. More

by PDLKev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Nov 14, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 06, 2023

The service department gave me excellent service. It was quick, efficient, polite. I know I can trust them with my car. More

by GC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Nov 09, 2023 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 02, 2023

Avoid Autonation for major repairs. I got a price quote that was 70 percent more expensive than another Toyota dealer and 80 percent more than a local mechanic. It's a Toyota not a BMW! More

by IreccomendTustinToyotaFAutoNation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
n/a
Nov 04, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

November 02, 2023

AutoNation Toyota Irvine always gives me top-notch service. I highly recommend them to everyone. More

by skybred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Moreno, Arturo the mechanic
Nov 04, 2023 -

AutoNation Toyota Irvine responded

Hi Skybred, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

November 02, 2023

The service and attention to detail is gratifying. I would highly suggest to people that they go to Toyota Auto Nation in Irvine. More

by 1paulbarrows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Nov 04, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk. Safe travels!

November 01, 2023

Gina was my service rep and she was great. She was courteous and professional the whole time. She helped save me a bunch of money and my car was fixed in a timely manner. The whole service More

by tyryanmurakami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina
Nov 04, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 31, 2023

I had a fantastic experience with Amanda at Auto Nation Toyota. She listened to my requests and went the extra mile to be sure line men checked brackets on my Highlander’s front bumper as there is a potent More

by Cheryl.hill004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Nov 02, 2023 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 29, 2023

Tires rotation were not needed but performed by mechanic. The mechanic should've checked first prior to performing the rotation of tires. Cost me $40 for unnecessary rotation. More

by dhkono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't care
Nov 01, 2023 -

AutoNation Toyota Irvine responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Irvine. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

October 26, 2023

Like the service, begins on time and finish on time, not like some other places. Amanda Baker is a great service advisor. More

by Yanming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Baker
Oct 28, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

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