AutoNation Toyota Irvine - Service Center

The service team is very courteous and efficient. They call to remind me when service is due. I am in and out very quickly. I am Very happy with my service appointments They call to remind me when service is due. I am in and out very quickly. I am Very happy with my service appointments More

Celeste was very helpful and she always followed up with a call to me and the manager was helpful with getting me a Lyft. a call to me and the manager was helpful with getting me a Lyft. More

This dealership is very easy get to. The service advisors always take the time to explain what reccommended repairs need to get done first and what can wait. The service advisors always take the time to explain what reccommended repairs need to get done first and what can wait. More

When my starter failed AutoNation Toyota in Irvine was able to replace my starter that day. The staff was very pleasant and gave me a ride home so I could continue to work from home and not loose any tim able to replace my starter that day. The staff was very pleasant and gave me a ride home so I could continue to work from home and not loose any time. I appreciate their thoughtfulness and efforts to complete my repairs so easily. More

As soon as we walked in the door we were greeted with, “Are you looking for a used car, 2013 or 2014, maybe.” My husband asked for the price of a brand new Toyota Tacoma SUV, and they refused to provide t “Are you looking for a used car, 2013 or 2014, maybe.” My husband asked for the price of a brand new Toyota Tacoma SUV, and they refused to provide the price, they said, “Even if we told you, you would not be able to afford it.” I hope that you will not have the same experience if you ever decide to go to this dealership. Whatever you do, do not give them $500 deposit just to hold a car with no VIN number. More

Made appointment for 7:45 AM. I had a coupon for complimentary brake inspection with my plan for new front brakes. I waited 3 hours, with no feedback from representative. I finall I had a coupon for complimentary brake inspection with my plan for new front brakes. I waited 3 hours, with no feedback from representative. I finally walked out to service area, and asked if my car was ready. I paid and was told my car would be right out for pick up. After waiting 20 more minutes i went back inside and asked rep where my car was? He went back to get my car. Another 10 minutes and the rep delivered my car. Thanks. All other cars coming out of service were WASHED. Not mine?? Repair good. Service not so good. More

I had an appointment set for 10:30 AM on 5/25/22. I arrived at 10:00 AM and was told that my car would be ready at about 11:30 AM. I checked at 11:30 AM and it had not even been started. This was f I arrived at 10:00 AM and was told that my car would be ready at about 11:30 AM. I checked at 11:30 AM and it had not even been started. This was for my 3rd free service which is a super easy one. So I told the service manager that I was FINISHED with them and left. I was EXTREMELY unhappy!!! I will get my service at Santa Margarita Toyota!!! More

I usually service my car here they are doing great , joel usually helps me he is perfect 👍🏻 usually helps me he is perfect 👍🏻 More

Long wait for someone to assist even though I had an appointment. The same when I pick up my vehicle. appointment. The same when I pick up my vehicle. More

The whole process of having my car serviced was effortless and very simple from making my appointment, to bringing my car in, to picking it up. I worked with Michael and he listened to what I thoug effortless and very simple from making my appointment, to bringing my car in, to picking it up. I worked with Michael and he listened to what I thought I needed, researched my past services, and honestly let me know what I actually needed without trying to sell me more services. He honored my online discount code readily and held true to his word by texting me when my car was ready. When I got there to pick it up, it took less than 10 minutes to pay, check out, and drive off. Thank you for a great experience. I will be back. More