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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,005 Reviews

1,005 Reviews of AutoNation Toyota Irvine - Service Center

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June 08, 2022

Service department was great to work with. Chris C. & Mike R. are always there to help and explain what is needed, they both gave me excellent customer service. It's great to find a place More

by GXRunnerD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cortez, Mike Robinson
Jun 10, 2022 -

AutoNation Toyota Irvine responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 07, 2022

Great service, easy process, so easy to get the maintenance that I needed to keep my car in great shape. More

by ammichelhall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reyes
Jun 08, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 06, 2022

Friendly,attentive. refreshments easily available.social distance noted.good service and informed of required work and done .Thank you! More

by Raniasrani95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Jun 07, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 06, 2022

I took my car in this past month and had a good experience. The technical service advisor was cordial and helpful. My car is running in top shape again. I would like to recommend James Reyes for More

by fm21496
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reyes
Jun 07, 2022 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 03, 2022

Great service, great availability, great work, reasonable price, great customer service, and very friendly associate. More

by jkelsall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 05, 2022 -

AutoNation Toyota Irvine responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2022

James and Albert took time to explain on the issue with my Corolla and gave all the options for me to choose based on my budget. Very good experience and will go back to James and the technician Albert for More

by Jamal Usman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James and Albert
Jun 05, 2022 -

AutoNation Toyota Irvine responded

Hi Jamal, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jun 05, 2022 -

AutoNation Toyota Irvine responded

Hi Jamal, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 03, 2022

It would be so nice to be greeted by the people that work there even if they are not your assigned service tech, I’ve been there a few times and literally feel invisible! More

by Traveldl1962
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron,Braulio,
Jun 05, 2022 -

AutoNation Toyota Irvine responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

June 03, 2022

Service was good once I arrived. However, when I booked the appointment, they couldn't tell me if my service was covered under my warranty. They said they would call back & let me More

by ekudryk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know
Jun 06, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

June 02, 2022

I love this dealership! They have amazing customer service! My service advisor, Mike is excellent! I would highly recommend AutoNation!!!! More

by ilovecars
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 05, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 02, 2022

I thought from start to finish my customer service was amazing, Manny Moreno was courteous and thorough with his expertise in what I needed. More

by tynike01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Moreno
Jun 03, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Jun 03, 2022 -

tynike01 responded

Thank you

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