AutoNation Toyota Irvine - Service Center

Great Service. No hassle. Good customer service. No long wait. Waiting lounge is clean and accommodating. Thank you No hassle. Good customer service. No long wait. Waiting lounge is clean and accommodating. Thank you More

Have been going to this dealership for over two years and have never had a bad experience. From the GM to the service department… Always courteous and helpful. have never had a bad experience. From the GM to the service department… Always courteous and helpful. More

Ok service but you have to watch the services received to be certain what you request is being done. Example being I requested non-synthetic oil only (older engine, high mileage) and my request was overlooke be certain what you request is being done. Example being I requested non-synthetic oil only (older engine, high mileage) and my request was overlooked. More

Service agent was very helpful and worked with me to get the service I needed and to setup what needs to get done in the future. the service I needed and to setup what needs to get done in the future. More

Driving Toyotas since 1983,both company owned fleet of trucks and mine. I know a good service department when I see one.AutoNation Toyota Irvine is the best.Thank you for your diligence and commitment. trucks and mine. I know a good service department when I see one.AutoNation Toyota Irvine is the best.Thank you for your diligence and commitment. More

This is the place to go! They provided a great experience from the time I made an appointment, to visiting the dealership (great check in process), worked with Chris and he p They provided a great experience from the time I made an appointment, to visiting the dealership (great check in process), worked with Chris and he provided me all the information during my visit. Chris even provided me a video of my vehicles condition report and made some recommendations which I decided to move forward with as they are competitively priced and have certified technicians. They have a new payment process which is quick and easy and it allowed me to pay for my vehicle before I arrived and they had it ready for me when I did. I was actually there in the morning and met the General Manager, Mark Mehta who was walking by and started talking with me. The entire staff is friendly, helpful and enjoy servicing my vehicle there. More

I left my car for service, and was told it would take approximately 1.5 hours. It actually took closer to 5 hours. I recieved a video via text that showed nothing more than someone pointing at various approximately 1.5 hours. It actually took closer to 5 hours. I recieved a video via text that showed nothing more than someone pointing at various car parts, as though this was supposed to explain something. Then I received a photo of a document (via text) that was illegible. All this occurred after I had to text to find out if my car's servicing was completed, instead of someone calling me update me on my car. More

I rarely post views. I was in a bind and could not find tires for my wife’s suburban. So I reached out to the Toyota rep to see if they could get the tires for her car an I was in a bind and could not find tires for my wife’s suburban. So I reached out to the Toyota rep to see if they could get the tires for her car and they could. I purchased four tires got an alignment and oil change on my wife’s suburban at a Toyota store. It was such a great experience for a brand of car they probably don’t see that often they got the job done and it was such a great experience. This is my go to store for all my vehicles not just my Toyota truck. . More

Easy to schedule my appointment. Always courteous. They turn around my truck quickly. A little upselling (filters, oil and gas additives, etc.,) but if you decline they don’t make yo Always courteous. They turn around my truck quickly. A little upselling (filters, oil and gas additives, etc.,) but if you decline they don’t make you feel bad or awkward. Super nice and efficient staff. More

Very careful service. Joe was very knowledgeable and helpful person. Always recommended for all the great careful servicing. Joe was very knowledgeable and helpful person. Always recommended for all the great careful servicing. More