AutoNation Toyota Irvine - Service Center
Irvine, CA
1,005 Reviews of AutoNation Toyota Irvine - Service Center
Great service! !! Excellent coffee!!! Clean waiting room with free Wi-Fi and free water all you can drink. Great service department people !!! Thank you for the exce !! Excellent coffee!!! Clean waiting room with free Wi-Fi and free water all you can drink. Great service department people !!! Thank you for the excellent experience that I had!!! More
Fast check in for service. The guy who checked me in, did a rush on my car since the predicted wait was 2+ hours for a 15k tire rotation service! I appreciated that! He said he The guy who checked me in, did a rush on my car since the predicted wait was 2+ hours for a 15k tire rotation service! I appreciated that! He said he was going to send me a video but I never rec’d it. But next day when driving my car, I had a low tire pressure rating on one of my tires! I had to fill my tire with air and noticed that none of my air valve caps were fully tightened. This is the 2nd time this has happened now with the low tire pressure after getting my car serviced at a Toyota dealership, but the last time it was not the Irvine office. Weird that it has happened at two different locations; maybe their protocol for tightening air valve caps needs to be reviewed. Waiting area had plenty of seats with some complimentary drinks. Overall good experience but they were busy! More
Outstanding service from George Martinez and Mike Robinson as always, I cannot be happier and more confident to bring my car with them. George Martinez keeps my car brand new with years passing by, h Robinson as always, I cannot be happier and more confident to bring my car with them. George Martinez keeps my car brand new with years passing by, he always goes the extra mile on my services taking care of little details like my water tank for my windshield wiper, tire pressure, brakes, etc. Those are things I'm not taking for granted, I have never had the time I need to take care of those details in all these years George Martinez is taking care of both of my cars since 2013 which is very appreciated, if is not for them I wouldn't have business in the dealership. More
Very welcoming and friendly. The Lyft rides were very helpful since I have one car. I had to go to the dealership 2 X's because the 1st time their computers were down. Overall ra The Lyft rides were very helpful since I have one car. I had to go to the dealership 2 X's because the 1st time their computers were down. Overall rate a 9 out of 10 More
Great service. I took my car for an oil change and tire rotation. After service, they showed me a video of my car to explain about the breaks on the car. Also, I ta I took my car for an oil change and tire rotation. After service, they showed me a video of my car to explain about the breaks on the car. Also, I talked to a very experienced salesperson called Mohammad. He spent enough time to show me my options for exchanging my car with a newer model. He explained in detail all options which was very helpful for me to make a right decision. Thanks. More