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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,005 Reviews

1,005 Reviews of AutoNation Toyota Irvine - Service Center

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June 28, 2022

Timely and efficient service. Make sure to check for coupons available. Booking on Mondays is the best. More

by Ana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert
Jun 30, 2022 -

AutoNation Toyota Irvine responded

Hi Ana, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

June 28, 2022

Fast attention on arriving, great oil change deal and they called me within an hour to let me know battery needed to be replaced. More

by Claezza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 30, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Jun 30, 2022 -

Claezza responded

My pleasure

June 27, 2022

Everytime I come to this dealership I get the best service possible! Everyone here is super knowledgeable and helpful no matter how many questions I ask. More

by thomascarmona42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jun 28, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 25, 2022

Went in for a regular car check up, coming out with a three thousand dollars fixed up. I was told there was oil leak that I had to fix it. Before I can think, the advisor had already started to ask me if More

by SN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Robinson
Jun 27, 2022 -

AutoNation Toyota Irvine responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (949) 287-8766 -- we hope to hear from you soon.

June 24, 2022

The center is very organized. They give you a good estimation of the time and they won't ask you to repair things you don't need. More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Jun 27, 2022 -

AutoNation Toyota Irvine responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 24, 2022

So Helpful, efficient and convenient. The Service Manager even came out to greet me. Pleasant experience. More

by Ewaln13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joua / Joel Avila / Chris Cortez
Jun 27, 2022 -

AutoNation Toyota Irvine responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 23, 2022

Thomas,advisor checked me in & followed the status until car service was completed. Chris Cortez was also on hand to make things go smooth. Met Joua, service manager, since she is new. Thanks to all for More

by felbpr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas, Chris Cortez
Jun 24, 2022 -

AutoNation Toyota Irvine responded

HI, We are pleased to hear you had such a positive experience with us, Felbpr! Feel free to stop by if you ever need any more help.

June 23, 2022

The visit was smooth from start to finish. Joseph, my advisor, was friendly, a good listener, and addressed my concerns. Someone in the service texted me a picture of the underside of my car w More

by lindaking111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Schulte
Jun 27, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 22, 2022

I received very good service from my advisor Thomas and everyone else that I encountered. I will definitely return to this dealership. More

by crhiggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Jun 23, 2022 -

AutoNation Toyota Irvine responded

Hello Crhiggs, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 22, 2022

It took longer than expected for service, so they delivered my car to me. Nice! More

by Vbergquist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Jun 24, 2022 -

AutoNation Toyota Irvine responded

HI Thank you for leaving feedback. Please reach out to us at (949) 287-8766 so we may identify ways to improve your experience.

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