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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,005 Reviews

1,005 Reviews of AutoNation Toyota Irvine - Service Center

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July 19, 2022

Great service. Great communication. My service representative is Joe Schulte and he's been the best for many years. More

by Ccamazine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schulte
Jul 22, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 18, 2022

Service was good. only problem I never got a phone call or a message that the car was ready, as promised. More

by yy.car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wu
Jul 20, 2022 -

AutoNation Toyota Irvine responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Irvine take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (949) 287-8766. We would appreciate the chance to turn your experience around.

July 18, 2022

I’ve been going here for years, as did my Dad. They’ve always been extremely friendly, courteous, helpful and honest when dealing with any repairs or maintenance we’ve needed on any of our vehicle More

by 89 Corolla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot his name, but extremely nice.
Jul 21, 2022 -

AutoNation Toyota Irvine responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Irvine. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 18, 2022

Great work on my vehicle the other day. These guys do well but always seem to take up to an hour plus past when they estimate for time. So make sure you don't have anything to get to. More

by dt.canuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
Jul 21, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 18, 2022

Great service Workers are knowledgeable and friendly Went during the week and was provided with complementary Lyft back to work More

by epl.0818@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reed, Crom
Jul 21, 2022 -

AutoNation Toyota Irvine responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 17, 2022

Great service, fast service. Great people. Great prices Great lounge Great coffee Great place to service car More

by Mena.adiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Jul 19, 2022 -

AutoNation Toyota Irvine responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Toyota Irvine. We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2022

It’s clean, they offer water, treats & tv viewing while you wait Everybody is friendly. Call backs & reminder are helpful. More

by debra1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 19, 2022 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

July 16, 2022

Made my appointment on the phone. She was very nice and helped me make sure I got the day and time I needed. Car was done in a timely manner and service writer made sure to report ba More

by Laurab143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Jul 18, 2022 -

AutoNation Toyota Irvine responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 15, 2022

It was my first service for my new Toyota Avalon. A great experience. I requested a completion time for my service, and it was completed a half hour earlier. Mike was my service associate and was More

by iwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 19, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

July 15, 2022

The service manager performed in a professional manner and knowledgeable. They had shuttle service to take me home promptly. More

by Aleebid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
Jul 19, 2022 -

AutoNation Toyota Irvine responded

Hi Aleebid, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

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