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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,005 Reviews

1,005 Reviews of AutoNation Toyota Irvine - Service Center

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August 03, 2022

The service rep Manny is excellent. The dealership has no inventory. I spent almost $2,000 on service this last weekend, and they didn’t wash my car. More

by Kmari2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny—service rep
Aug 05, 2022 -

AutoNation Toyota Irvine responded

Hi, we really appreciate your feedback! We hope you have a great day!

August 03, 2022

Best service in town, I agree with one other reviewer, my Service Rep. Manny is very personable, and knowledgeable. He agreed with me that bringing my vehicle in for service based just on time isn't really More

by Captain Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Aug 05, 2022 -

AutoNation Toyota Irvine responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 03, 2022

I have been working with Eric, one of the advisors there. He has been such a great help in helping me maintain my company vehicles. He is very responsive and has excellent customer service. I wouldn't go any More

by melissa.chairez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
Aug 05, 2022 -

AutoNation Toyota Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

August 02, 2022

Thank you very much Joe's kindness. He gave me very kind advice for removing pest-control under my bonnet. It is very good thing I never think about it. See you next time again! And I More

by kimjsj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 04, 2022 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2022

Fast service and very informative about the service they were doing to my car. I will be returning again. More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric R
Aug 03, 2022 -

AutoNation Toyota Irvine responded

Hi Stephanie, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 31, 2022

Tony was great so helpful, courteous, informative, and not pushy! He shared the suggested recommended service and answered all of my questions. He was very quick to call me to communicate. Thank you, To More

by afejsims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
Aug 03, 2022 -

AutoNation Toyota Irvine responded

Hi, we're happy you found our staff, Tony to be so supportive during your experience here at AutoNation Toyota Irvine. If you have any further questions, please don't hesitate to reach out!

July 31, 2022

We had an issue the first time we made the appointment for the recall. After making the appointment and verifying that the parts for the recall were in stock, we arrived at the appointment and checked in More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Aug 03, 2022 -

AutoNation Toyota Irvine responded

Hi Nancy, thank you for leaving this detailed feedback about your experience with our dealership. Thank you again for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

July 30, 2022

Good service today for regular maintenance, new tiresand new battery. Eric was very helpful, professional More

by Jayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rodeiguez
Aug 02, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 30, 2022

A lot of antes on the floor of waiting room even after lady cleaned two times. More

by mangthai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
8306 Joseph Young
Aug 02, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2022

This dealership service dept. tends to be busy on weekends (the only time I can bring my vehicle in), but they always finish by early afternoon even when I drop off rather than wa More

by gilliat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Wu
Aug 02, 2022 -

AutoNation Toyota Irvine responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

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