AutoNation Toyota Irvine - Service Center
Irvine, CA
1,005 Reviews of AutoNation Toyota Irvine - Service Center
The service rep Manny is excellent. The dealership has no inventory. I spent almost $2,000 on service this last weekend, and they didn’t wash my car. The dealership has no inventory. I spent almost $2,000 on service this last weekend, and they didn’t wash my car. More
Best service in town, I agree with one other reviewer, my Service Rep. Manny is very personable, and knowledgeable. He agreed with me that bringing my vehicle in for service based just on time isn't really Service Rep. Manny is very personable, and knowledgeable. He agreed with me that bringing my vehicle in for service based just on time isn't really necessary (I hardly drive my truck, but after a year of it being driven once or twice a week, we agreed that at least an oil change was a good idea) but of course they checked everything else and even threw in a free car wash. Nice. 4 Stars on price, not the dealer's fault, Inflation. Service on my truck was never over $100, Manny quoted me $140, but somehow managed to bring the cost down to $129, can't complain really, just a sign of the times. More
I have been working with Eric, one of the advisors there. He has been such a great help in helping me maintain my company vehicles. He is very responsive and has excellent customer service. I wouldn't go any He has been such a great help in helping me maintain my company vehicles. He is very responsive and has excellent customer service. I wouldn't go anywhere else just because of him. More
Thank you very much Joe's kindness. He gave me very kind advice for removing pest-control under my bonnet. It is very good thing I never think about it. See you next time again! And I He gave me very kind advice for removing pest-control under my bonnet. It is very good thing I never think about it. See you next time again! And I like special coupon for exchanging Synthetic oil from customer advice, too. I hope I'd like receive discount coupon. More
Tony was great so helpful, courteous, informative, and not pushy! He shared the suggested recommended service and answered all of my questions. He was very quick to call me to communicate. Thank you, To not pushy! He shared the suggested recommended service and answered all of my questions. He was very quick to call me to communicate. Thank you, Tony! More
We had an issue the first time we made the appointment for the recall. After making the appointment and verifying that the parts for the recall were in stock, we arrived at the appointment and checked in for the recall. After making the appointment and verifying that the parts for the recall were in stock, we arrived at the appointment and checked in and were told that the parts were not in stock. We certainly did not appreciate wasting all that time. And when i called and emailed about being upset about the inconvenience, no one returned my calls or replied to my emails. On our second visit to fix the recall, everything went fine. More
This dealership service dept. tends to be busy on weekends (the only time I can bring my vehicle in), but they always finish by early afternoon even when I drop off rather than wa tends to be busy on weekends (the only time I can bring my vehicle in), but they always finish by early afternoon even when I drop off rather than wait. Every service associate I have worked with has been patient, friendly, and efficient. Overall, a great experience. More