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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,005 Reviews

1,005 Reviews of AutoNation Toyota Irvine - Service Center

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August 14, 2022

Did a good job on my service! Was happy when I left with clean car because it got washed! More

by Normadye59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
Aug 19, 2022 -

AutoNation Toyota Irvine responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 14, 2022

Joel was thorough and communicated well. Very satisfied with his service and the overall experience. More

by Cdbrogger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Aug 18, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 14, 2022

Brought in my AutoNation Lexus RX350. Great service. Told me all my issues. I was able to get my car repair under my pre own certified Lexus warranty More

by rsrj05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AARON WU
Aug 19, 2022 -

AutoNation Toyota Irvine responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 14, 2022

Everyone was nice but, the routine check took over 2 hours and 2 items scheduled for replacement couldn't be done because the parts were not in stock. More

by Goldencreekllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Aug 18, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 287-8766. We hope to hear from you.

August 14, 2022

Waiting room felt clean and had plenty of refreshments during the wait time. Service was very polite and handled my problem swiftly. More

by Nbondoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
Aug 19, 2022 -

AutoNation Toyota Irvine responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 13, 2022

Exceptional service as always! Every team member is professional and friendly. New video inspection feature is a positive addition. More

by Faye A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez; K.Butler (Parts)
Aug 18, 2022 -

AutoNation Toyota Irvine responded

Hi Faye, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 12, 2022

I bring in my Prius Plug-in to this dealership for a 90K maintenance service. But, the lowest cost for the 90K service is more than $1,800. I believe that is way too much for a maintenance service. We have More

by ho5225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not applicable
Aug 16, 2022 -

AutoNation Toyota Irvine responded

Hello, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (949) 287-8766 to discuss what we can do to help.

Aug 16, 2022 -

ho5225 responded

Please contact me at ho5225@yahoo.com. Thanks.

August 12, 2022

Thanks. Have a tire warranty through Autonation. Had a nail in my tire they replaced the tire no cost! More

by kalani3175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
Aug 17, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 12, 2022

Great service. Kept me informed of any issues. Car was ready when they said it would be More

by Pgw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Schulte
Aug 17, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 12, 2022

Aron the service consultant is very knowledgeable and professional Thank you and I am very satisfied about the service More

by Fd90620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Aug 17, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to Aron here at AutoNation Toyota Irvine! Feel free to stop by if you ever need any more help.

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