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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,005 Reviews

1,005 Reviews of AutoNation Toyota Irvine - Service Center

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September 21, 2022

Our family has three Priuses and we get all of them serviced there. They do great work at competitive prices. Our service advisor, Mike Robinson, is smart, friendly and honest -- he doesn't try to ups More

by quayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
Sep 25, 2022 -

AutoNation Toyota Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 20, 2022

Good services & friendly staffs . Your technician is very good , waiting area comfortable . I will recommend to my friends More

by Thanhnguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
Sep 23, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

September 19, 2022

The cost for the repairs was very high but I didnt want to take the time to shop around. More

by dprosky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
Sep 23, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (949) 287-8766. We'd appreciate the chance to make your experience a positive one.

September 18, 2022

Very good service writer. Good suggestion to keep Toyota running 100,000 mile service. Good More

by wilsonfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Avila
Sep 21, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 16, 2022

Jaime is fantastic, kind and knowledgeable, highly recommend him for anything car, I always ask for him specifically! More

by athens7705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny, Robert
Sep 20, 2022 -

AutoNation Toyota Irvine responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Toyota Irvine. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 14, 2022

They do a wonderful job the service advisors are friendly and explains to me what is going on they are the best and I would recommend for any issues to go to them. Keep up the great work More

by samerelfarra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Preciado
Sep 18, 2022 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

Sep 18, 2022 -

samerelfarra responded

Thanks and keep up the great work

September 13, 2022

Very professional and friendly waiting room was clean and had snacks available while waiting. I was there for my 5000 mile check-up and they did a complete job with recommissions for my next visit. More

by torres.robert312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Sep 17, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 13, 2022

2nd time getting Tony in service. He lied 1st time about tire rotation not counting towards oil change so now I have 1 free service left. And it took 2 hrs for an oil change!! Over bo More

by Ronirichard
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tony
Sep 17, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (949) 287-8766 -- we hope to hear from you soon.

September 13, 2022

Everyone is professional, knowledgeable and extremely helpful. I am so satisfied with the service here, I will never go anywhere else More

by rhondajmeier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calbrio
Sep 17, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 12, 2022

I had appointments on oil change Took 2 hours to finish.even With appointment Nothing advantage on appointment. After finish nobody call me. When I checked in adviser asked my phone number. More

by Dunes68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff
Sep 14, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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