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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,011 Reviews

1,011 Reviews of AutoNation Toyota Irvine - Service Center

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September 26, 2022

I booked an appointment in advance online. Efficient, helpful, quality service. The vehicle was ready on time. I expected a carwash, but that didn't happen. More

by TRose99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Oct 02, 2022 -

AutoNation Toyota Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

September 26, 2022

I recently had my Tacoma serviced and had excellent customer service. Service advisor, Amanda Baker was fantastic. She was friendly, kept me informed while the maintenance was being performed. She is v More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Baker
Oct 02, 2022 -

AutoNation Toyota Irvine responded

Hi Steve, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! If you need more help, our team is available to talk -- safe travels!

September 26, 2022

Everything from checkin to completion of the recall was well done. The service personnel was courteous and kept me informed. More

by nsklein47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert
Oct 02, 2022 -

AutoNation Toyota Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

September 22, 2022

The service is good, the agent also will recommend what kind of maintenance you need. More

by andylin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 26, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

September 21, 2022

They stole my fob and then called me a liar. Worst dealership ever. So corrupt and unethical it’s not even funny More

by Ckirlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juliay
September 21, 2022

I got there and everyone was very helpful and friendly. James was very welcoming and fast. I will definitely come back and refer family and friends. More

by Llallat28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James reyes
Sep 25, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 21, 2022

Our family has three Priuses and we get all of them serviced there. They do great work at competitive prices. Our service advisor, Mike Robinson, is smart, friendly and honest -- he doesn't try to ups More

by quayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
Sep 25, 2022 -

AutoNation Toyota Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 20, 2022

Good services & friendly staffs . Your technician is very good , waiting area comfortable . I will recommend to my friends More

by Thanhnguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
Sep 23, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

September 19, 2022

The cost for the repairs was very high but I didnt want to take the time to shop around. More

by dprosky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
Sep 23, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (949) 287-8766. We'd appreciate the chance to make your experience a positive one.

September 18, 2022

Very good service writer. Good suggestion to keep Toyota running 100,000 mile service. Good More

by wilsonfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Avila
Sep 21, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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