AutoNation Toyota Irvine - Service Center

Took my 80k Sienna in for routine maintenance since I had a road trip planned the following week. like the convenience of quick one-day service but knew I’d pay a little more than my regular mechanic. Got a a road trip planned the following week. like the convenience of quick one-day service but knew I’d pay a little more than my regular mechanic. Got a text that my routine services would cost $247 (fine), but also an extensive list (and video with the mechanic pointing out parts of my engine that were at risk and needed replaced) for a grand total of $16,000. (You read that right). My scam flag went up immediately and I paid my $250 and went to a third party/certified mechanic who checked my car item by item on the Toyota list - none of those repairs were needed except ONE (the axles) and even that one wasn’t urgent. Bottom line - all trust is lost in Toyota AutoNation/Irvine. Either they have one bad/dishonest mechanic trying to hit a quota/be impressive, or the whole service department is running a scam when they perceive an opportunity- either way, I won’t be around to find out. I’m done. More

Worst experience I’ve had. My moonroof shattered unexpectedly I was told it was hit by a rock even though there was no point of contact. The service department ordered the wron My moonroof shattered unexpectedly I was told it was hit by a rock even though there was no point of contact. The service department ordered the wrong piece gave me the quoted price, called me the next day and told me it was going to cost me 1000$ more than the initial price because they ordered the wrong piece. I brought it to the dealership with the assumption they know cars. It was just a money scam. Will never purchase from another autonation again. More

Excellent service, Eric was on top of everything, keeper me informed through the whole process. I was in the automobile industry for 28 yrs. I know what I'm looking for when it comes to service. Great job, me informed through the whole process. I was in the automobile industry for 28 yrs. I know what I'm looking for when it comes to service. Great job, Eric. More

Had a great experience, friendly staff, kept me informed, helped get an extra thing done the same day! Clean waiting area with snacks snd water and a restroom a plus! 😊 helped get an extra thing done the same day! Clean waiting area with snacks snd water and a restroom a plus! 😊 More

kept customer waited at lounge for 6hrs to change engine oil change and brakes pads. oil change and brakes pads. More

Very annoyed that the rep “said she made a shuttle appointment” I called 3 times and finally got it scheduled myself appointment” I called 3 times and finally got it scheduled myself More

My service advisor, Amanda is very professional, personable, knowledgeable, caring, and efficient. She and the mechanics make a great team, they always do wonderful work to keep my car in amazing co personable, knowledgeable, caring, and efficient. She and the mechanics make a great team, they always do wonderful work to keep my car in amazing condition. I appreciate her and her team for the fabulous work they provide! Tank you Amanda and your team! Big thanks to the company with all the great employees to serve the public! Thank you for the great service! More

I love AutoNation Toyota and have been coming here for service for over 20 years. I bought my wonderful Camry Hybrid here and the advisors and mechanics have kept it running beautifully! service for over 20 years. I bought my wonderful Camry Hybrid here and the advisors and mechanics have kept it running beautifully! More

ur Review: My service rep is Manny. He is the reason I bought my second car at AutoNation in Irvine, and why I continue servicing my car there. He is professional personable and just ov He is the reason I bought my second car at AutoNation in Irvine, and why I continue servicing my car there. He is professional personable and just overall terrific! More

This is the first dealership I’ve ever used for maintenance that respects my time. They are efficient and thorough and go out of their way to explain what they are finding while working on my car. maintenance that respects my time. They are efficient and thorough and go out of their way to explain what they are finding while working on my car. More