AutoNation Toyota Irvine - Service Center

The service advisors provide excellent and efficient service. They are knowledgeable and very nice people. service. They are knowledgeable and very nice people. More

I had to come in for a recall notice. Braulio (Service) and the team at AutoNation were very friendly and explained everything that would be necessary to complete my service. The process Braulio (Service) and the team at AutoNation were very friendly and explained everything that would be necessary to complete my service. The process to get a courtesy drop-off was very easy. Don, the shuttle driver got me back home in less than 30 minutes. When the recall work required additional time, my service advisor called me right away. Overall, it was a very positive experience. More

Have serviced my Prius there since 2013, never had a complaint. My car runs great because of their work. complaint. My car runs great because of their work. More

I am a long time Toyota car owner. At first it was a Camry and now I’m on my second Prius and plan to purchase a Prius Prime. I’ve always purchased and maintained my cars from anothe At first it was a Camry and now I’m on my second Prius and plan to purchase a Prius Prime. I’ve always purchased and maintained my cars from another dealership, except on a couple of occasions where I’ve taken the car to another shop for maintenance. I feel I’ve found my car home with AutoNation. Hands down the customer service is exceptional. If I may, to all customers, I suggest that you ask for Oscar. He will take care of all your concerns. The icing on the cake is the outstanding shuttle service. The driver exemplifies the fantastic service that you will experience going to AutoNation. More

Amanda very helpful and friendly. Mechanic work thorough. I always feel confident in Toyota maintenance. Mechanic work thorough. I always feel confident in Toyota maintenance. More

Since we Heyerdahl going to stop servicing Lexus which is absurd the costumer service has declined. I used to be greeted after driviving in before I shut off the car. Now I get out and stand for five minutes absurd the costumer service has declined. I used to be greeted after driviving in before I shut off the car. Now I get out and stand for five minutes while a half asleep agent is more concerned with his coffee More

The service adviser is as very communicative and helpful to make sure that my car was going to get what it needed. The wait time was long even though I had an appointment. Over all I would keep coming becau to make sure that my car was going to get what it needed. The wait time was long even though I had an appointment. Over all I would keep coming because of the great service and communication. More

They are professional,cooperative, helpful and give you updates with all the details concerning your vehicle until you receive it in perfect condition updates with all the details concerning your vehicle until you receive it in perfect condition More

Oil changes take close to 2 hours regardless of appointment. The workstation outlets in the waiting area unfortunately don’t work with the exception of 1. appointment. The workstation outlets in the waiting area unfortunately don’t work with the exception of 1. More

I received outstanding customer service from Gilbert yesterday. Gilbert, and the AutoNation Team turned off my "Check Engine" light, and now I may pass the Smog Test. Big Shout Out to Gilbert - Than yesterday. Gilbert, and the AutoNation Team turned off my "Check Engine" light, and now I may pass the Smog Test. Big Shout Out to Gilbert - Thank You! More