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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,005 Reviews

1,005 Reviews of AutoNation Toyota Irvine - Service Center

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October 29, 2022

Easy to talk to representatives. Waiting room is a bit small compared to other dealerships. More

by weatherlightii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 06, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 28, 2022

Friendly, receptive staff. The findings of the vehicle inspection were well documented. The service advisor, Israr, answered my questions and provided great service. Thank you More

by a.w.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israr, Service Advisor, Lisa Parasrami
Nov 04, 2022 -

AutoNation Toyota Irvine responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 28, 2022

Amanda did a great job. I appreciate that she was honest and straightforward about the service, cost and time involved. It was completed just as promised. More

by AVPrius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Nov 04, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 28, 2022

Great service. I like how they took a video of the repairs that needed to be done and sent me a link to the video so i could see. As a plus, they have free coffee More

by pvcpa75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 04, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 27, 2022

I got my car in for service last week, the whole process is super quick and the people there are very nice. One of the best dealership Ive been to More

by whc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israr
Nov 04, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 26, 2022

Great service! The guys are always really nice, and they seem to have a new system now for checking people in. I didn’t have to wait as long as in the past for my More

by Holly D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 04, 2022 -

AutoNation Toyota Irvine responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 26, 2022

Oscar is always a delight to work with. Made sure everything was taken care of properly. Efficient and professional. More

by Nopps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Masias
Nov 03, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 26, 2022

As soon as I drove in I was guided and greeted into the service department. Once parked Oscar quickly came and attended to my vehicles needs. I quickly had vehicle serviced and was impressed with the time More

by Avalade931
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar, Lisa Parasrami
Nov 03, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 25, 2022

AutoNation Toyota is the best. Manny Moreno and Arturo the mechanic always take care of my car perfectly, the first time. Highly recommend! More

by skybred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 01, 2022 -

AutoNation Toyota Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

October 24, 2022

I specifically went to this dealership because I had a coupon to have my oil changed. I was told the coupon was not valid and can only be used on major maintenance such as 30k, 60k , etc. I will not be More

by Pminamoto
Recommend Dealer
No
Employees Worked With
N/a
Oct 31, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

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