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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,011 Reviews

1,011 Reviews of AutoNation Toyota Irvine - Service Center

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November 02, 2022

Amazing suport and communication. My service writer gave me an estimated time it would take for my 10K service, and he was right on the money, actually 10 minutes faster than promised More

by Wdewees2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 09, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 02, 2022

My service experience was very good, this time. James was very helpful and gave me updates on my car so I wasn't sitting there wondering if I had been forgotten about, like the last time I brought More

by dmachen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reyes
Nov 10, 2022 -

AutoNation Toyota Irvine responded

Hello Dmachen, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 01, 2022

Hi Mr. jose ( Joseph) was very cold and polite and respect to customer. good job. Alireza More

by alireza.fazelpour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. jose ( Joseph) was very cold and polite and respect to customer. , Lisa Parasrami
Nov 08, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2022

Excellent service. Will definitely be back. Only thing is they need to get a/c for those advisors. More

by mmoreno1473
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 08, 2022 -

AutoNation Toyota Irvine responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 31, 2022

They explained the questions I had, professional and friendly, I like the waiting room. Good service. More

by ericka
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 08, 2022 -

AutoNation Toyota Irvine responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 29, 2022

Fantasic experience from the moment I entered the service department until I picked up the car. They kept me informed the whole way thru the process and let me know if potential future issues that will need More

by nrubin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
Nov 06, 2022 -

AutoNation Toyota Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 29, 2022

Easy to talk to representatives. Waiting room is a bit small compared to other dealerships. More

by weatherlightii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 06, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 28, 2022

Friendly, receptive staff. The findings of the vehicle inspection were well documented. The service advisor, Israr, answered my questions and provided great service. Thank you More

by a.w.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israr, Service Advisor, Lisa Parasrami
Nov 04, 2022 -

AutoNation Toyota Irvine responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 28, 2022

Amanda did a great job. I appreciate that she was honest and straightforward about the service, cost and time involved. It was completed just as promised. More

by AVPrius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Nov 04, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 28, 2022

Great service. I like how they took a video of the repairs that needed to be done and sent me a link to the video so i could see. As a plus, they have free coffee More

by pvcpa75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 04, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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