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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,005 Reviews

1,005 Reviews of AutoNation Toyota Irvine - Service Center

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November 04, 2022

Very satisfied with service but disappointed in the fact they had no records of my appointment. I had made an appointment 6 months prior to that date. More

by royhiga
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 12, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to leave us feedback. Drive safe, and we'll see you on the road.

November 03, 2022

Went in for a regular oil change for a 2012 Prius, Service manager recommended major service that would cost > $1K - what a rip-off! Even my regular oil-change cost > $100. First time I've paid as mu More

by am99999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember - Was not Lisa, Lisa Parasrami
Nov 11, 2022 -

AutoNation Toyota Irvine responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Irvine take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (949) 287-8766 -- we hope to hear from you soon.

November 03, 2022

Braulio (my Adviser) is Reliable, Responsible and nicely Answering all my questions. He also keep contacting me to let me know what is going on. More

by jtsou13430
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Braulio
Nov 12, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 03, 2022

Like this dealership but go yo another one yo fo most of my Del since they provide better coupond More

by Mcovetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 10, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you very much for sharing these comments, Mcovetta. If you have any further questions, please give us a call. We're always happy to help!

November 02, 2022

My service experience was very good, this time. James was very helpful and gave me updates on my car so I wasn't sitting there wondering if I had been forgotten about, like the last time I brought More

by dmachen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reyes
Nov 10, 2022 -

AutoNation Toyota Irvine responded

Hello Dmachen, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 02, 2022

Amazing suport and communication. My service writer gave me an estimated time it would take for my 10K service, and he was right on the money, actually 10 minutes faster than promised More

by Wdewees2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 09, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 01, 2022

Hi Mr. jose ( Joseph) was very cold and polite and respect to customer. good job. Alireza More

by alireza.fazelpour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. jose ( Joseph) was very cold and polite and respect to customer. , Lisa Parasrami
Nov 08, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2022

Excellent service. Will definitely be back. Only thing is they need to get a/c for those advisors. More

by mmoreno1473
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 08, 2022 -

AutoNation Toyota Irvine responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 31, 2022

They explained the questions I had, professional and friendly, I like the waiting room. Good service. More

by ericka
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 08, 2022 -

AutoNation Toyota Irvine responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 29, 2022

Fantasic experience from the moment I entered the service department until I picked up the car. They kept me informed the whole way thru the process and let me know if potential future issues that will need More

by nrubin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
Nov 06, 2022 -

AutoNation Toyota Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

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