Back

AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,011 Reviews

1,011 Reviews of AutoNation Toyota Irvine - Service Center

Sort by
November 20, 2022

Was not the most professional. They once lost my keys when picking up my car and later was found in vehicle. The lady that assisted me for car maintenance was also unprofessional a More

by kristyvang98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Nov 23, 2022 -

AutoNation Toyota Irvine responded

Hello, we're disappointed to hear of the negative experience you had at our location. Please call our General Manager at (949) 287-8766 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 17, 2022

It took about one day to have many things done. It was all right for me. The problem was that I was not told that a sensor was broken and there was not stock available to fix right now until I get More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Israr
Nov 22, 2022 -

AutoNation Toyota Irvine responded

Hi James, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 287-8766. We hope to hear from you.

November 17, 2022

I appreciated that even though I arrived early, I was helped right away. That made a difference to my busy schedule. Amanda was helpful, thorough and friendly making my service experience excellent. More

by Arthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Baker
Nov 22, 2022 -

AutoNation Toyota Irvine responded

Hi Arthur, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 16, 2022

I had great service. The service rendered was same day and timely! I also asked a lot of questions and I appreciated the time given for the answers which helped me a lot More

by Mi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Preciado,,
Nov 21, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 15, 2022

First time servicing my 2013 Prius at this service department. My rep was Amanda…she was very thorough on explaining what my car needed. I will definitely be returning to this location for my next ser More

by smokum281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Baker
Nov 18, 2022 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

November 15, 2022

Outstanding service everybody there is very friendly … will have no problem visiting this dealership again in the future More

by Ljplumbing1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Lewis
Nov 18, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 15, 2022

From the first call to schedule my appointment to me getting there being greeted all the way to get a call on time that my truck was ready was exceptional. I will definitely be coming back to do more o More

by CPerez66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dola, Eddie
Nov 18, 2022 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 15, 2022

Braulio Ramirez (service department) was excellent! Provided details, did the job, very informative and professional! Highly Recommend!!! More

by pcarey458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braulio Ramirez
Nov 18, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

November 14, 2022

Everything went smoothly & very professional 👌🏼I’ll recommend Irvine Toyota, always come back for my regular services More

by Salvadorramos636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Nov 18, 2022 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 14, 2022

My experience at AutoNation Toyota Irvine is always a pleasant one . The service is always professional, timely and excellent! More

by Jmcm1264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillipino gentleman
Nov 18, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

...
36
...