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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,005 Reviews

1,005 Reviews of AutoNation Toyota Irvine - Service Center

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November 22, 2022

Tony Nguyen was very caring and helpful. He was very good of what he does. More

by Felixuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nguyen, Tony
Nov 24, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tony here at AutoNation Toyota Irvine! Feel free to stop by if you ever need any more help.

November 21, 2022

Improved their check-in & check-out process so it’s very quick & easy; impressive. Always get excellent service. Service Writer extremely helpful & professional. Highly recommend this dealer. More

by eli919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Nov 23, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you so much for your positive comments about AutoNation Toyota Irvine! We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

November 21, 2022

Been using this dealership for over two years - every interaction with everyone from sales to reception to service has been outstanding. More

by Allhands341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 23, 2022 -

AutoNation Toyota Irvine responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Irvine. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 21, 2022

Excellent timely service. Service advisor knows what he is doing. And good shuttle service was very helpful. More

by charliespak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
Nov 23, 2022 -

AutoNation Toyota Irvine responded

Hello, We appreciate your positive review about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

November 20, 2022

Was not the most professional. They once lost my keys when picking up my car and later was found in vehicle. The lady that assisted me for car maintenance was also unprofessional a More

by kristyvang98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Nov 23, 2022 -

AutoNation Toyota Irvine responded

Hello, we're disappointed to hear of the negative experience you had at our location. Please call our General Manager at (949) 287-8766 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 17, 2022

It took about one day to have many things done. It was all right for me. The problem was that I was not told that a sensor was broken and there was not stock available to fix right now until I get More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Israr
Nov 22, 2022 -

AutoNation Toyota Irvine responded

Hi James, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 287-8766. We hope to hear from you.

November 17, 2022

I appreciated that even though I arrived early, I was helped right away. That made a difference to my busy schedule. Amanda was helpful, thorough and friendly making my service experience excellent. More

by Arthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Baker
Nov 22, 2022 -

AutoNation Toyota Irvine responded

Hi Arthur, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 16, 2022

I had great service. The service rendered was same day and timely! I also asked a lot of questions and I appreciated the time given for the answers which helped me a lot More

by Mi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Preciado,,
Nov 21, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 15, 2022

First time servicing my 2013 Prius at this service department. My rep was Amanda…she was very thorough on explaining what my car needed. I will definitely be returning to this location for my next ser More

by smokum281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Baker
Nov 18, 2022 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

November 15, 2022

Outstanding service everybody there is very friendly … will have no problem visiting this dealership again in the future More

by Ljplumbing1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Lewis
Nov 18, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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