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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,011 Reviews

1,011 Reviews of AutoNation Toyota Irvine - Service Center

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January 29, 2023

They were really friendly and quick. My car service was done within 1h. The agent who helped me was nice. More

by Hathaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 02, 2023 -

AutoNation Toyota Irvine responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 27, 2023

They are very helpful and the work is done throughly. The lounge is nice place to wait the drop off area is spacious and clean. I have owned 2 Prius and enjoy Toyota as a manufacturer More

by Newworldarchitecture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jan 31, 2023 -

AutoNation Toyota Irvine responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 27, 2023

Went in for an oil change and ended up getting my 100k service, they told me it would be quicker as it goes to the shop, it should be an hour and an half. Ended up sitting there for 5 hours. Amanda was More

by sandyallenmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Baker
Jan 31, 2023 -

AutoNation Toyota Irvine responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Irvine take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (949) 287-8766 -- we hope to hear from you soon.

January 27, 2023

Gilbert took care of us, even offered to wash the vehicle. I am very pleased with the service support from Autonation Toyota. More

by reis.evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
Jan 31, 2023 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 25, 2023

Great service check out everything I needed and even matched another dealer discount. Cost was given before the work was done and on time. Will definitely be back for next check up. More

by mhanenian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie
Jan 27, 2023 -

AutoNation Toyota Irvine responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Toyota Irvine

January 24, 2023

The person that I dealt with was very helpful and explained everything in a way that I could understand. Very professional and personable. More

by piscitelli2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Baker
Jan 27, 2023 -

AutoNation Toyota Irvine responded

Hi, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

January 22, 2023

Great service, knowledgeable staff. Up front with pricing and service recommendations. Car washed when car was picked up More

by Ocgtlman9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jan 25, 2023 -

AutoNation Toyota Irvine responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 19, 2023

Very informative, kept me updated through the process. Even sent over a complete walk around video of the vehicle showing everything they found and wanted to work on. Really liked how well they communicat More

by sines-bloated.0b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Jan 23, 2023 -

AutoNation Toyota Irvine responded

Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 18, 2023

My Highlander was in for the first complimentary service 1/16/2023. My remark was the headlights are aiming too high and wanted them adjusted. Two service advisers told me the height on headlights cannot be More

by gbeader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate.
Jan 21, 2023 -

AutoNation Toyota Irvine responded

Hi, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 17, 2023

Second time here and I love this place. Excellent customer service. I'm very happy. More

by marazul7425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braulio
Jan 20, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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