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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,005 Reviews

1,005 Reviews of AutoNation Toyota Irvine - Service Center

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February 01, 2023

Recently we brought our sienna to automation in Irvine for service. We received excellent service and was treated with respect and courtesy.. Manual Moreno was thorough and precise. We was glad to have o More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manual Moreno
Feb 05, 2023 -

AutoNation Toyota Irvine responded

Hi Kim, thank you for your positive review. We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

February 01, 2023

Oscar from Service was amazing! He was able to get my car maintenance completed quickly. I also purchased my last two vehicles here and was happy with the buying process. Great deal More

by wallace.mains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Feb 05, 2023 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

February 01, 2023

They were detailed, friendly, and professional. He also looked into and advised us if any other problems were beyond what we asked. More

by Kyungsik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Feb 05, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 31, 2023

Routine service, lots of upcharging and "recommended" services that were likely unnecessary. Also could not get a call back when I had questions after my appointment about some of those service recommend More

by bw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda
Feb 03, 2023 -

AutoNation Toyota Irvine responded

Thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

January 29, 2023

They were really friendly and quick. My car service was done within 1h. The agent who helped me was nice. More

by Hathaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 02, 2023 -

AutoNation Toyota Irvine responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 27, 2023

They are very helpful and the work is done throughly. The lounge is nice place to wait the drop off area is spacious and clean. I have owned 2 Prius and enjoy Toyota as a manufacturer More

by Newworldarchitecture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jan 31, 2023 -

AutoNation Toyota Irvine responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 27, 2023

Went in for an oil change and ended up getting my 100k service, they told me it would be quicker as it goes to the shop, it should be an hour and an half. Ended up sitting there for 5 hours. Amanda was More

by sandyallenmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Baker
Jan 31, 2023 -

AutoNation Toyota Irvine responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Irvine take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (949) 287-8766 -- we hope to hear from you soon.

January 27, 2023

Gilbert took care of us, even offered to wash the vehicle. I am very pleased with the service support from Autonation Toyota. More

by reis.evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
Jan 31, 2023 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 25, 2023

Great service check out everything I needed and even matched another dealer discount. Cost was given before the work was done and on time. Will definitely be back for next check up. More

by mhanenian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie
Jan 27, 2023 -

AutoNation Toyota Irvine responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Toyota Irvine

January 24, 2023

The person that I dealt with was very helpful and explained everything in a way that I could understand. Very professional and personable. More

by piscitelli2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Baker
Jan 27, 2023 -

AutoNation Toyota Irvine responded

Hi, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

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