AutoNation Toyota Irvine - Service Center

Excited that they offer a shuttle at drop off. I “reserved” a ride and when i dropped off the car i was told the wait for the shuttle would at least 45 minutes. That is not a convenient service. I “reserved” a ride and when i dropped off the car i was told the wait for the shuttle would at least 45 minutes. That is not a convenient service. But the video I received from the mechanic servicing my car was pretty cool. More

Second visit in last year for service and it has gotten very poor and virtually unresponsive. My last visit, there was an oil leak identified. The part took 6 days to come in when I was told 2 to 3 max. very poor and virtually unresponsive. My last visit, there was an oil leak identified. The part took 6 days to come in when I was told 2 to 3 max. And the oil on the bottom of the engine and frame was not EVEN wiped or attempted to e cleaned off. Not good. More

I had no appt. Came in during rush time and was treated with quick and professional response. Love the inspection video sent to my phone. Joel was great! Came in during rush time and was treated with quick and professional response. Love the inspection video sent to my phone. Joel was great! More

Great service experience yesterday. I was surprised at all the changes and everything went smoothly and quickly. The text video explaining what was done was really helpful. Shuttle serv I was surprised at all the changes and everything went smoothly and quickly. The text video explaining what was done was really helpful. Shuttle service also excellent. More

Tony Nguyen showed me excellent service for my service on my prius prime the other day. No pressure or up selling. Although he offered me these additional services. I thank him for his class. on my prius prime the other day. No pressure or up selling. Although he offered me these additional services. I thank him for his class. More

Very professional staff. Extremely clean and on time. Everything was done as promised also recommended what was needed. Extremely clean and on time. Everything was done as promised also recommended what was needed. More

Recently we brought our sienna to automation in Irvine for service. We received excellent service and was treated with respect and courtesy.. Manual Moreno was thorough and precise. We was glad to have o for service. We received excellent service and was treated with respect and courtesy.. Manual Moreno was thorough and precise. We was glad to have our car back in work condition promptly as scheduled. Thank you Manual. We would definitely recommend highly of Toyota autonation Irvine especially Manual Moreno! More

Oscar from Service was amazing! He was able to get my car maintenance completed quickly. I also purchased my last two vehicles here and was happy with the buying process. Great deal He was able to get my car maintenance completed quickly. I also purchased my last two vehicles here and was happy with the buying process. Great dealership! More

They were detailed, friendly, and professional. He also looked into and advised us if any other problems were beyond what we asked. He also looked into and advised us if any other problems were beyond what we asked. More

Routine service, lots of upcharging and "recommended" services that were likely unnecessary. Also could not get a call back when I had questions after my appointment about some of those service recommend services that were likely unnecessary. Also could not get a call back when I had questions after my appointment about some of those service recommendations despite leaving multiple messages until I asked to speak with supervisor. More