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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,011 Reviews

1,011 Reviews of AutoNation Toyota Irvine - Service Center

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February 23, 2023

A consistently top rate experience here. Reliable competent service with no pressure recommendations of additional services needed. I keep my car in pristine condition and the staff here ret More

by jeffkoskela609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Trecero Masias
Feb 27, 2023 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 22, 2023

Everyone has been very helpful everytime we visit the dealership. Manny is always there to make sure we get the service we need and never pressures us to add things we don't want or need. Work is quickly More

by tunglash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Moreno
Feb 26, 2023 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 19, 2023

This dealership is very professional and gave me prompt and reasonable service!. When I picked up my RAV4, it was washed and shiny clean! Thank you Irvine AUTO NATION👍 More

by Kcheung150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Feb 22, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

February 17, 2023

Reputable, knowledgeable and reliable. Have 2004 Camry that has been serviced since purchase. There has been very minimal returning to fix issue that was serviced. More

by tiffanyslewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braulio Ramirez
Feb 20, 2023 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

February 15, 2023

You’re estimated repair bills are getting outrageous- and it flows so easy for you guys like it’s nothing, in all the decades I’ve come here with my trucks, I’ve never seen estimates like this! Never! $11k More

by jeffb
Recommend Dealer
No
Employees Worked With
Tony
Feb 18, 2023 -

AutoNation Toyota Irvine responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Irvine. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (949) 287-8766 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

February 13, 2023

Excellence customer service. Service rep didn’t beat around the bush pretending not to be aware of an on going issue with the Tacoma. Previously serviced at Elmore Toyota. Day an More

by Magsamus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Robinson
Feb 17, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 13, 2023

Visited the Dealership for service, they provide pick up and drop. this was my first service so it was just tire rotation and inspection. they send a video of the current status of every part that have we More

by smit.v.bhavsar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel
Feb 16, 2023 -

AutoNation Toyota Irvine responded

Hi Smit, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 13, 2023

I had a service appointment, arrived on time and stood waiting for assistance for 20 minutes. 30 employees walked by me, I was hardly acknowledged, but waited patiently. A car pulled in after me, and a sa More

by CS82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kate
Feb 17, 2023 -

AutoNation Toyota Irvine responded

Hi, we really appreciate your feedback! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

February 13, 2023

Irvine Toyota is world class. When I call up to make an appointment, they get me in that same week. The service staff are polite, professional and very helpful. They take as much More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Feb 17, 2023 -

AutoNation Toyota Irvine responded

Hi Keith, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 13, 2023

I took my 2023 Tacoma for their first service and they scraped my front bumper and lost my tire valve covers More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kate chaalan
Feb 17, 2023 -

AutoNation Toyota Irvine responded

Hi Luis, we are deeply disappointed by your experience at AutoNation Toyota Irvine. If you'd like, please contact our General Manager at (949) 287-8766. We'd appreciate the chance to make your experience a positive one.

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