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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,011 Reviews

1,011 Reviews of AutoNation Toyota Irvine - Service Center

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March 10, 2023

Was easy to make a service appointment, service advisor was great, car was ready at promised time as I was waiting for it! Overall, a great experience! More

by mauiruss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Mar 13, 2023 -

AutoNation Toyota Irvine responded

Hello, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

March 09, 2023

AutoNation staff is really helpful and are technically sound. Really appreciate their help. Thank you. More

by Raj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel
Mar 13, 2023 -

AutoNation Toyota Irvine responded

Hi Raj, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

March 07, 2023

The service was good and transparent. I even received a video of the undercarriage inspection of my truck. The pricing was fair and I recommend this dealer 100%. My service advisor Manny More

by emmanuel.nunez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Mar 10, 2023 -

AutoNation Toyota Irvine responded

Hi Emmanuel, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

March 06, 2023

Nice streamlined service program and service personal are always courteous and efficient. Liked that I could wait for my vehicle More

by HappyCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Preciado
Mar 09, 2023 -

AutoNation Toyota Irvine responded

Hi, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 06, 2023

Took my car in on March 3, 2023 and Gilbert Preciado was my Service Advisor. He was upfront and outlined everything that my car needed and then let me choose how to proceed. I would highly recommend Gilbert More

by Brett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Preciado
Mar 09, 2023 -

AutoNation Toyota Irvine responded

Hi Brett, Thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

March 05, 2023

Was happy with my oil change and vehicle inspection until that evening. Driving to an Dr. appointment 12 miles away the Tire Pressure light came on. Checking the tires with my gauge I fou More

by BrianMcK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilber Preciado
Mar 08, 2023 -

AutoNation Toyota Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 03, 2023

Professional, respectful of time, and honest! Manny is always enthusiastic and helpful, making every visit to the dealer a pleasant one! Been coming ever since I moved here in 2019 More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Moreno
Mar 07, 2023 -

AutoNation Toyota Irvine responded

Thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 02, 2023

Edie was an excellent advisor looking over the entire service record of the vehicle and recommended only those items that needed service. He took great care in making sure the car is serviced quickly. More

by shubhang.vora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Dola
Mar 06, 2023 -

AutoNation Toyota Irvine responded

Hello, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 28, 2023

My advisor, Amanda Baker, was very helpful and pleasant to work with. She made sure everything went smoothly and I was able to get my car serviced right away without waiting too long. More

by Vtawny74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda baker
Mar 05, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 23, 2023

DEPENDS ON WHO YOU GET FOR MECHANIC OR ADVISOR. THIS TIME THE ATTENDANT WHO RETURNS THE CAR WENT ON A JOY RIDE FOR 7 MILES. I WAS PISSED. MY CAR IS DELICATE. GO TAKE SOMEONE ELSES CAR FOR A JOY R More

by lanajana8
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
DIDN'T SEE ATTENDANTS NAME
Feb 26, 2023 -

AutoNation Toyota Irvine responded

Hello, thanks for the feedback. We strive to provide excellent service to our customers at AutoNation Toyota Irvine. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

Feb 28, 2023 -

lanajana8 responded

I CALLED THEM UP BEFORE AND NO RESPONSE.. SUCH A JOKE

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