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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,005 Reviews

1,005 Reviews of AutoNation Toyota Irvine - Service Center

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March 18, 2023

Oscar was really great and helpful. I Will definitely go back to see him when my car is up for a service. More

by jrm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oacar
Mar 21, 2023 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 17, 2023

Very cooperative and friendly staff members. Professional work. Definitely recommend for keeping your car in good hands. More

by Mohamed Hassan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braulio
Mar 21, 2023 -

AutoNation Toyota Irvine responded

Hi Mohamed, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 16, 2023

Very caring and respectful, they checked my car and helped me to know the problem with my car, thanks More

by Farshidmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joles
Mar 20, 2023 -

AutoNation Toyota Irvine responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

Mar 20, 2023 -

Farshidmb responded

Very caring team

March 14, 2023

really nice and fast, checked evertything. they give you updates of your appointment, easy to cancel or move the date More

by Rodolfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joel avila navarro
Mar 17, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 14, 2023

Substandard service, left oil filler cap off my 2021 Rav4 Prime, have oil spray inside engine bay smells like burnt oil. This is not the first time about 5 years ago they left my oil filter lose on my 2007 T More

by Mcmex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raul (service advisor)
Mar 17, 2023 -

AutoNation Toyota Irvine responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 287-8766. We hope to hear from you.

March 14, 2023

James was awesome to work with. He went over all aspects of my service and set the wsit time expectation. Car was delivered back to me earlier than expected. And all the service tec More

by 4iromapi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Mar 18, 2023 -

AutoNation Toyota Irvine responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 14, 2023

My presence was acknowledged when I arrived and was assigned an advisor right away. Service plan was discussed.and agreed upon. Waiting time was just my issue. More

by anajean
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reyes
Mar 18, 2023 -

AutoNation Toyota Irvine responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 14, 2023

I could not have been more impressed with my service, from Oscar who checked me in, he explained everything in a way I could understand and answered my questions to the shuttle driver who was very pleasa More

by Betty
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Mar 18, 2023 -

AutoNation Toyota Irvine responded

Betty, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 14, 2023

I have received good customer service here. They are friendly and responsive. I was able to get my car worked on without an appointment for an urgent matter. More

by CL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braulio Ramirez
Mar 18, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 13, 2023

I called to make the appointment. When I arrived my service manager met me. I waited in the room for 25 minutes and it was done. The tech also sent pictures during the process showing More

by John H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Israr Dola,
Mar 17, 2023 -

AutoNation Toyota Irvine responded

Hi John, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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