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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,005 Reviews

1,005 Reviews of AutoNation Toyota Irvine - Service Center

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April 22, 2023

All Good! my Camry was Serviced under an Hour and Thank You Mark the GM for Resolving The issue. More

by PJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark GM
Apr 27, 2023 -

AutoNation Toyota Irvine responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Irvine. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

April 21, 2023

Online appointment and on time for service as check in. Well explanation and provide take-home and pick up transportation. More

by Shu Pin Wu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Manuel Moreno
Apr 28, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 18, 2023

They seem nice and I like getting a shuttle ride. I had to leave a couple messages for service guy and had to ask person who answered phone if my car was ready. More

by Pamela Combs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Apr 28, 2023 -

AutoNation Toyota Irvine responded

Hi Pamela, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 17, 2023

I have a dealership less than 2 miles from my house and I choose to go to this dealership. Their service is always pleasant, professional, and they set the proper expectations for the service I am going to d More

by rsalib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Apr 27, 2023 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thanks for the recommendation, and have an amazing day!

April 17, 2023

Victoria was super thorough and helpful during my maintenance visit. I will happily book with her again! More

by jessica.blanco89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Apr 27, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 16, 2023

Very good customer service but the problem I have with driver side window couldn’t be fixed. Due to general Toyoto policies. They don’t accept there is a problem and keep lubricating to make the noise dis More

by Dekorative
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Apr 26, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (949) 287-8766 -- we hope to hear from you soon.

April 16, 2023

Took my vehicle for 5000 mile service and a complaint of a rattle coming from the engine compartment on a 4Runner with 24,000 miles. The service writer told me I needed to wait to 10,000 miles for an oil ch More

by Tickled4Runner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service writer
Apr 26, 2023 -

AutoNation Toyota Irvine responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

April 15, 2023

Took my vehicle for service. .the customer service was very professional and my vehicle was done within the time I was told More

by Aguilar77777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel
Apr 21, 2023 -

AutoNation Toyota Irvine responded

Hello, We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

April 15, 2023

bought and service my car with Autonation Toyota Irvine. Always make my appointment with Manuel Moreno, very knowledgeable, personable and diligent,!would highly recommend him for your service needs More

by dogsiedle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Moreno
Apr 21, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! We do hope we can be of assistance in the future. Take care!

April 14, 2023

We brought our RAV4 to the AutoNation Toyota service department to have our front brake rotors resurfaced. The car would pulse when we applied the brakes. They discovered the root cause of the rotor w More

by Firebird73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Avila
Apr 21, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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