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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,005 Reviews

1,005 Reviews of AutoNation Toyota Irvine - Service Center

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May 03, 2023

Very pleasant experience , all work very well explained , I could choose what I thought was needed . Done in a timely fashion and clean More

by ray Segall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
See invoice
May 07, 2023 -

AutoNation Toyota Irvine responded

Hi Ray, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 02, 2023

Friendly and helpful with my service needs for my truck. I will definitely come back here again. More

by esellona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
May 04, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 01, 2023

Come here the first time for oil change with a $30 coupon. The dealer guy Eric never calls back to confirm that my car is ready. I have to call him to confirm whether the car is done. I asked Eric to More

by hjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric
May 05, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

April 30, 2023

I brought my 2023 Toyota Camry hybrid, nightshade edition for my first service. I was greeted right away, and my service advisor was Natasha, and she was wonderful. I was in and out in less than one hour. No More

by BarryBesser
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha, in service!
May 04, 2023 -

AutoNation Toyota Irvine responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. Please don't hesitate to reach out if there's anything additional we can do for you.

April 29, 2023

impressive facilities, professional staff ,knowledgeable and courteous! Comfortable showroom, great location! Top staff Joel Avila , service consultant! More

by Edwardvyang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Avila. Service Consultant
May 03, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 28, 2023

Friendly people, good service. Waiting area was very roomy with vending machines and complementary coffee. Bathrooms are very clean. More

by achilders777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
May 01, 2023 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 28, 2023

Great experience. Everyone was nice, helpful, work was done quick and ahead of time estimated. More

by Catn666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel N
May 01, 2023 -

AutoNation Toyota Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

April 25, 2023

Great service. Everyone was kind and helpful. Joel was wonderful. Fast service. Would definitely recommend. More

by Catn666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel N.
Apr 28, 2023 -

AutoNation Toyota Irvine responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 25, 2023

Everyone is always friendly and helpful. Eric did a great job of explaining what my extended warranty covers and doesn’t cover. He text me like he said he would and I deeply appreciate it. K More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
Apr 28, 2023 -

AutoNation Toyota Irvine responded

Hi Debbie, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 24, 2023

Great experience, polite and helpful staff, I will definitely go back for all my service needs. More

by MikeS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't Remember but nice guy
Apr 28, 2023 -

AutoNation Toyota Irvine responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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