AutoNation Toyota Irvine - Service Center

Courteous, friendly and very accommodating. Always trust their advice and everything is straightforward and clear. Always trust their advice and everything is straightforward and clear. More

Took my car in for 90,000 mile service. Was met by Eddie in service, found him to be the kindest most honest and informed service representative. He has had a huge impact on my plan to bu Was met by Eddie in service, found him to be the kindest most honest and informed service representative. He has had a huge impact on my plan to buy another Toyota next year rather than a Honda. He was so understanding about our family needs budget and the service my car needed and told me what service could wait until my next car check up. Thank you so much Eddie, you are an excellent example of how car dealers and service personnel should interact with the public if they want us to return to Toyota and trust that Toyota really cares about its customers. More

Joel was hreat and easy yo work with thank hou it was my first service first service More

Service manager Tony was very helpful and thorough with his recommendations. And I enjoyed the popcorn too. his recommendations. And I enjoyed the popcorn too. More

Natasha is great! I took my car in for a recall and she was very helpful and kind. Great customer service. I took my car in for a recall and she was very helpful and kind. Great customer service. More

It was my very first time at AutoNation Toyota and Oscar was so kind, knowledgeable and friendly. He took care of all my needs and any additional concerns I had about my vehicle that had been out of commiss was so kind, knowledgeable and friendly. He took care of all my needs and any additional concerns I had about my vehicle that had been out of commission for over a year. He was extremely communicable via text, which is what fit best with my schedule. Any additional work needing to be done was professionally suggested and I didn’t feel forced into it and he even threw in a complimentary wash! I told him it was my very first visit with them but certainly not my last. Thank you Oscar! More

Natasha was great. The facility it well organized and clean. I was in and out in less time than I was promised The facility it well organized and clean. I was in and out in less time than I was promised More

Kenneth Butler helped us find a part we had been searching for he went above and beyond with his customer service. searching for he went above and beyond with his customer service. More

Always good service very nice aptitude from the advisors team technicians always send videos and recommendations from my vehicle and that helpful information to get in consideration for my next appointment team technicians always send videos and recommendations from my vehicle and that helpful information to get in consideration for my next appointment service More

Joel Navarro, service writer, went out of his way to expedite repairs including arranging a body shop to same day repair a misaligned door, among other repairs. Joel always goes the extra mile to ensure expedite repairs including arranging a body shop to same day repair a misaligned door, among other repairs. Joel always goes the extra mile to ensure excellent customer service which is why I am a repeat customer. More