AutoNation Toyota Irvine - Service Center

Watch what is included in your "service package" prior to accepting as this dealership is including a significant number of "revenue enhancement" items, and I am done with them and actively looking for anoth accepting as this dealership is including a significant number of "revenue enhancement" items, and I am done with them and actively looking for another option. 55k service is to check the car and reset the "idiot light" for a cost of maybe $85. However, this dealership included unnecessary oil change (read the manual, every 10k NOT 5k), "fuel system service", and yet another attempt at various "add-ons" for an attempt to get $210 out of my pocket. "Fuel system cleaners" can be bought at an auto store for about $10 and are generally unnecessary. Unless your fuel of choice does NOT contain appropriate levels of "detergents" (don't know of one that doesn't), you should be perfectly fine without paying this revenue enhancement cost. Almost every place that sells tires also rotates them for FREE, so paying them for this is also a waste of your money. PLEASE look at the vehicle maintenance guide in your vehicle's documentation and do NOT let them enhance their profits with unnecessary services. The maintenance schedule was designed for a reason: so the vehicle buys knows what is expected at services. Anything beyond this should raise an immediate eyebrow. More

Although my appointment was with James Reyes, another employee told me he would take care of my car. I went over to James and showed him my confirmation with him and he went over to the other person and employee told me he would take care of my car. I went over to James and showed him my confirmation with him and he went over to the other person and handled my service. My go to person was Joe Schulte, but he no longer is in that position. James Reyes is now my go to person and I would like to keep him as my service person. I like to feel that I have a personal service person I can turn to and to answer questions. More

Rep very professional & listen 2 my urgency regarding no more waiting time from previous times which were 4 hrs just 4 lube & oil change because this time plan attending family graduation. more waiting time from previous times which were 4 hrs just 4 lube & oil change because this time plan attending family graduation. More

I took my car in on Sunday, and the service station was closed, but the people behind the desk at the dealership told the tow truck driver to leave my car in the service area, they were very nice. closed, but the people behind the desk at the dealership told the tow truck driver to leave my car in the service area, they were very nice. More

Great service person and the short wait was mimimum, thank you. Snacks were nice touch as well as coffee/chocolate. thank you. Snacks were nice touch as well as coffee/chocolate. More

Great service person and the short wait was mimimum, thank you. Snacks were nice touch as well as coffee/chocolate. thank you. Snacks were nice touch as well as coffee/chocolate. More

Have to complement the dealership on a very pleasant and fast service. Job well Done fast service. Job well Done More

AutoNation Toyota Irvine is impressive. The service is great. The service is thorough. I was not rushed, and everything was explained to me. I highly recommend AutoNation Toyota Irvine. The service is great. The service is thorough. I was not rushed, and everything was explained to me. I highly recommend AutoNation Toyota Irvine. More

I really appreciate you helping everything was great it's very recommended people friendly all on time thanks very recommended people friendly all on time thanks More

I went to the dealer to have a screw inserted in the driver's side visor since the visor was not staying in place. I had an appointment, but I still had to wait 2.5 hours to have one screw placed in the driver's side visor since the visor was not staying in place. I had an appointment, but I still had to wait 2.5 hours to have one screw placed in the visor. And unfortunately, when I picked up my van, there were grease marks in the areas where the technician placed their hands. I had to use a special cleaner to remove all the marks. I would like to suggest to the team to wash their hands with soap and water to get rid of grease and dirt before touching the interior of people's vehicles. More