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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,005 Reviews

1,005 Reviews of AutoNation Toyota Irvine - Service Center

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June 06, 2023

Rep very professional & listen 2 my urgency regarding no more waiting time from previous times which were 4 hrs just 4 lube & oil change because this time plan attending family graduation. More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jun 10, 2023 -

AutoNation Toyota Irvine responded

Hi Angel, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 10, 2023 -

Angel responded

Rep was very pleasant especially when I emphasized I’m attending family graduation so I ca not B late unlike other times I’ve waited 4 hours just 4 lube/oil.

June 06, 2023

I took my car in on Sunday, and the service station was closed, but the people behind the desk at the dealership told the tow truck driver to leave my car in the service area, they were very nice. More

by cagoebelToyota service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe and Gilbert
Jun 10, 2023 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 05, 2023

Great service person and the short wait was mimimum, thank you. Snacks were nice touch as well as coffee/chocolate. More

by CJJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena
Jun 09, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 10, 2023 -

CJJ responded

Will do!

June 05, 2023

Great service person and the short wait was mimimum, thank you. Snacks were nice touch as well as coffee/chocolate. More

by CJJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena
Jun 09, 2023 -

AutoNation Toyota Irvine responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2023

Have to complement the dealership on a very pleasant and fast service. Job well Done More

by vincedemeyere@yahoo.vom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Spoonhunter
Jun 05, 2023 -

AutoNation Toyota Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2023

AutoNation Toyota Irvine is impressive. The service is great. The service is thorough. I was not rushed, and everything was explained to me. I highly recommend AutoNation Toyota Irvine. More

by danlouiedlouie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Baker
Jun 05, 2023 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 31, 2023

I really appreciate you helping everything was great it's very recommended people friendly all on time thanks More

by Misael Leanos barajas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda,oscar
Jun 05, 2023 -

AutoNation Toyota Irvine responded

Hi Misael, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

May 30, 2023

I went to the dealer to have a screw inserted in the driver's side visor since the visor was not staying in place. I had an appointment, but I still had to wait 2.5 hours to have one screw placed in the More

by Soiled Sienna
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Jun 01, 2023 -

AutoNation Toyota Irvine responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (949) 287-8766 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

May 29, 2023

Excellent service. Professional, friendly and trustworthy service. Highly recommended for anyone looking to buy or sell a car. More

by Netters76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Monge
May 31, 2023 -

AutoNation Toyota Irvine responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 29, 2023

The team was awesome! Very helpful and able to fix my card on a busy weekend (Memorial Day)! More

by laurenr.regan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda, Santos
Jun 01, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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