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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,005 Reviews

1,005 Reviews of AutoNation Toyota Irvine - Service Center

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June 24, 2023

Although the coupon for a buy one get one free oil change was a great deal, when we took the car over for an appointment it took over 3 hours of waiting in the waiting room to get it done. Not sure why it to More

by Tomo
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Manny
Jun 27, 2023 -

AutoNation Toyota Irvine responded

Hi Tomo, thank you for taking the time to share your feedback with us. We would like the opportunity to address your concerns. Please reach out to us directly at (949) 287-8766 when you have a chance. Thank you, and we look forward to hearing from you.

June 22, 2023

My service advisor Manny is always honest, friendly and personable. I know I'm being treated fairly. I will always ask to see him when i make an appointment. I do feel tho that the working environment wh More

by spiel33
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Manuel Moreno
Jun 27, 2023 -

AutoNation Toyota Irvine responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 21, 2023

Very efficient, & quick check in process, service & waiting areas clean & comfortable. Service advisor Eric Rodriguez was friendly, knowledgeable & professional. He took the time to explain the servici More

by swcorman
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
Jun 26, 2023 -

AutoNation Toyota Irvine responded

Hello, it means so much to us that you chose our dealership. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 20, 2023

Great service, friendly staff, fast ,helpfull. They are honest and very dedicated , I am very happy with their service. More

by ARK
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Victoria and Joe.
Jun 23, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 20, 2023

It’s just, it’s not too organized, staff don’t do their best to help out. Refreshments don’t have variety. More

by Saaman
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Joel
Jun 23, 2023 -

AutoNation Toyota Irvine responded

Hi, we are disappointed by your experience at AutoNation Toyota Irvine. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 287-8766. We hope to hear from you.

June 20, 2023

The service department has always provided good and timely service for my RAV 4 Amanda and Manuel deserve kudos. More

by Smyer49
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amanda and manny
Jun 23, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! Drive safe, and we'll see you on the road.

June 19, 2023

This dealership has friendly and professional staff. Easy to get an appointment and service is great! More

by Penny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Jun 23, 2023 -

AutoNation Toyota Irvine responded

Hi Penny, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 19, 2023

James did a good job listening to all of my concerns. Finally, someone that does what he says he will do. Kept me in the loop by texting me constantly More

by gregpettit7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jun 23, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 18, 2023

I was a little over on my Rav4, 3 year warranty but the dealership honored it. thanks so much More

by mazetronic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sorry bad at names
Jun 26, 2023 -

AutoNation Toyota Irvine responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 15, 2023

From the beginning to the end, you responded softly and kindly It was a great service More

by ydbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAMES
Jun 22, 2023 -

AutoNation Toyota Irvine responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

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