AutoNation Toyota Irvine - Service Center

Service was quick and efficient. The only problem is that there were 2 folding chairs in my trunk so they did not check the battery on my Hybrid Rav4. I was not informed about it and The only problem is that there were 2 folding chairs in my trunk so they did not check the battery on my Hybrid Rav4. I was not informed about it and did not notice it until I got home. The service person should have informed me of the test and should verify that nothing is in the truck that might prevent the testing. More

I like the way Service Department - Process Improvements. I could find, AutoNation follow system and meet the deadlines as promised. Knowledgeable sales and service person handle. Keep up the good w I could find, AutoNation follow system and meet the deadlines as promised. Knowledgeable sales and service person handle. Keep up the good work. More

My experience was very nice. Amanda was a great help and very friendly during my whole appointment! I enjoyed that she smoothly made a connection with me as a customer. Thank you Amanda was a great help and very friendly during my whole appointment! I enjoyed that she smoothly made a connection with me as a customer. Thank you! More

Joel, the service advisor is very professional and very helpful. He explained all the issues in detail. Excellent helpful. He explained all the issues in detail. Excellent More

I have always had good experiences with both sales staff and service representatives at Auto Nation, Irvine. During my latest visit for an oil change and multi-point inspection, I had the pleasure of workin and service representatives at Auto Nation, Irvine. During my latest visit for an oil change and multi-point inspection, I had the pleasure of working with Israr Dola who is an exceptional employee, knowledgeable and professional about all things hybrid. Mr. Dola was also extraordinarily friendly and courteous and made my early morning service trip a pleasant one. When a company makes a point of hiring people like Mr. Dola, customers like me drive away feeling good about the investment made. More

Accessible location, pleasant staff, attention to detail, clean and comfortable waiting lounge, timely communication via text clean and comfortable waiting lounge, timely communication via text More

Although the coupon for a buy one get one free oil change was a great deal, when we took the car over for an appointment it took over 3 hours of waiting in the waiting room to get it done. Not sure why it to was a great deal, when we took the car over for an appointment it took over 3 hours of waiting in the waiting room to get it done. Not sure why it took so long since we were on the schedule More

My service advisor Manny is always honest, friendly and personable. I know I'm being treated fairly. I will always ask to see him when i make an appointment. I do feel tho that the working environment wh personable. I know I'm being treated fairly. I will always ask to see him when i make an appointment. I do feel tho that the working environment where he sits ( and customers sit ) outside should be air conditioned as it it very hot ! More

Very efficient, & quick check in process, service & waiting areas clean & comfortable. Service advisor Eric Rodriguez was friendly, knowledgeable & professional. He took the time to explain the servici waiting areas clean & comfortable. Service advisor Eric Rodriguez was friendly, knowledgeable & professional. He took the time to explain the servicing details & issues I was concerned about. Car was ready when promised, washed & dried. I was notified with a text message including an attached video of my car with comments by the technician - nice touch! Checkout process was quick & easy. I will definitely return to this dealership for future servicing. More

Great service, friendly staff, fast ,helpfull. They are honest and very dedicated , I am very happy with their service. They are honest and very dedicated , I am very happy with their service. More