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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,019 Reviews

1,019 Reviews of AutoNation Toyota Irvine - Service Center

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July 31, 2023

Disappointing that the shuttle only provides a shuttle to your home. How does one return to pick-up the car. More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Aug 04, 2023 -

AutoNation Toyota Irvine responded

Hello Patricia, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (949) 287-8766 so we can assist you further.

July 29, 2023

Sold my Vehicle to Auto Nation, Super easy process 5 ⭐️, I would recommend seeing them if your selling your car or purchasing another. More

by AmericanLife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Yang
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Aug 02, 2023 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us, we appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

July 28, 2023

The service was very good and my tech Amanda was great. Made my esperience pleasant. More

by nana-one1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Jul 31, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 27, 2023

Don the shuttle guy amazing. Eric I will say he was one of the honest ones along with Victoria. More

by meyers49er
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don and Eric
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Jul 31, 2023 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 25, 2023

Very Unhappy with service department. Brought vehicle in for service and service advisor said they could not rotate tires due to irregular tread wear. This was noted in the invoice when More

by rwood17345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Reyes, Esteban Ruiz
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Jul 28, 2023 -

AutoNation Toyota Irvine responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 287-8766. We hope to hear from you.

July 25, 2023

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by hsrgnt39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
Report | Print
Jul 25, 2023 -

hsrgnt39 responded

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Jul 25, 2023 -

hsrgnt39 responded

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July 24, 2023

Los empleados son muy amables y cortes te ayudan en lo más que pueden lugar muy limpio si ocupas español hay muchos empleados bilingues. More

by Maria Nuñez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert preciado
Report | Print
Jul 27, 2023 -

AutoNation Toyota Irvine responded

Hola María, nuestro personal se dedica a proporcionar a todos nuestros clientes un servicio al cliente excepcional y un trabajo de calidad en el que puede confiar. No dude en llamarnos si alguna vez necesita algo. ¡Tenga cuidado en la carretera!

July 24, 2023

Very patient with questions. The staff also lent me his cell phone charger for me to use while I was waiting. More

by HXL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
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Jul 27, 2023 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2023

Staff was very professional and nice. It was my 2nd time. I'll come back next time. More

by Hathaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maybe Jessica
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Jul 26, 2023 -

AutoNation Toyota Irvine responded

Thank you for taking the time to share your feedback with us. We look forward to your next visit! Take care!

July 22, 2023

Fast and professional service. Reception was cordial. Waiting area was comfortable. AutoNation provides courtesy transportation, if needed. More

by sarvgrover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Jul 26, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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