AutoNation Toyota Irvine - Service Center

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Very Unhappy with service department. Brought vehicle in for service and service advisor said they could not rotate tires due to irregular tread wear. This was noted in the invoice when Brought vehicle in for service and service advisor said they could not rotate tires due to irregular tread wear. This was noted in the invoice when I received it at vehicle pickup with "RED-TIRES REQUIRE REPLACEMENT" in invoice body. Also received mechanics inspection report that rated tires yellow. Looks like "upsell" to me More

Very patient with questions. The staff also lent me his cell phone charger for me to use while I was waiting. The staff also lent me his cell phone charger for me to use while I was waiting. More

Los empleados son muy amables y cortes te ayudan en lo más que pueden lugar muy limpio si ocupas español hay muchos empleados bilingues. más que pueden lugar muy limpio si ocupas español hay muchos empleados bilingues. More

Staff was very professional and nice. It was my 2nd time. I'll come back next time. It was my 2nd time. I'll come back next time. More

Fast and professional service. Reception was cordial. Waiting area was comfortable. AutoNation provides courtesy transportation, if needed. Reception was cordial. Waiting area was comfortable. AutoNation provides courtesy transportation, if needed. More

Although my car needed 8600. worth of work that I wasn't expecting my service person Natasha was very knowledgeable and answered all my question. She was kind and courteous in al worth of work that I wasn't expecting my service person Natasha was very knowledgeable and answered all my question. She was kind and courteous in all aspects of service! More

Confortable lounge. Amanda kept me informed of the progress. She provided excellent customer service. Good snacks. Amanda kept me informed of the progress. She provided excellent customer service. Good snacks. More

Went in for my first service. What a wonderful experience I had. I was thinking well this will be like when I had my VW drop off the car don’t really help you and then just want What a wonderful experience I had. I was thinking well this will be like when I had my VW drop off the car don’t really help you and then just want your money. It was the exact opposite of that. My service advisor Natasha was waiting for for me. Treated me at the car let me know what services they were doing for the check. Then walked me to the waiting room (is a nice one). When my car was ready she sent me a text it was ready and to come back to the service center. 10/10 will be going back here as long as I own this car!! More

They are always friendly and make every effort to make sure that the work is done on time and if the work is going to take longer, that I am able to take the shuttle home. sure that the work is done on time and if the work is going to take longer, that I am able to take the shuttle home. More