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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,018 Reviews

1,018 Reviews of AutoNation Toyota Irvine - Service Center

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September 04, 2023

Easy to schedule service. Courteous service adviser who handles all the steps of interaction with the customerJames. Fast service. Good waiting area. More

by jevaks
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Sanchez
Sep 07, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2023

Courteous. Fast and professional description of everyone whose I came in contact with at Auto Nation More

by dmpolhamus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Sep 06, 2023 -

AutoNation Toyota Irvine responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 31, 2023

Extremely professional and knowledgeable. I was checked in and out right when I was told. My advisor israr was very knowledgeable and professional on top of being extremely friendly. Very cle More

by Raydean03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Israr
Sep 04, 2023 -

AutoNation Toyota Irvine responded

Hello , thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 31, 2023

I had a great experience at AutoNation. The spring on my fuel door broke preventing access (without a helper). I took it in to AutoNation Irvine and was in-and-out in 20 minutes. The ser More

by Mark D
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Braulio
Sep 04, 2023 -

AutoNation Toyota Irvine responded

Hello Mark , thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 31, 2023

Took my ‘23 RAV4 for the 30K service (I drive a lot); Oscar was great as usual, the service was thorough, and got a 10% discount. Why I will continue to return 😎 More

by Paco81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Sep 04, 2023 -

AutoNation Toyota Irvine responded

Hello , thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 30, 2023

The service department keep the customers waiting in the waiting area without updating the service status. More

by Meng-Chen Shieh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda
Sep 03, 2023 -

AutoNation Toyota Irvine responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

August 28, 2023

customer service is good, they are friendly and kind. they take the time to explain the maintenance the car needs based on the miles More

by Karen U Galo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
Sep 04, 2023 -

AutoNation Toyota Irvine responded

Hi Karen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2023

Great response, on time. I was worried about my English, but they were kind. Would use again. More

by takuto2137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
Aug 30, 2023 -

AutoNation Toyota Irvine responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2023

I really liked the service, the truth is that if I recommend it, they are kind, honest. They do a very good job and they treated me with great kindness and professionalism More

by Nereoaquileo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Aug 30, 2023 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

Aug 31, 2023 -

Nereoaquileo responded

Thank you very much, it was the first time that my Tacoma was serviced and I liked the treatment and kindness in which they treated me. I highly recommend it and I will continue to take my car for your service.

August 20, 2023

Everything is perfect and workers are happy and service is great and dealer is great More

by abasnia.dara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dasra
Aug 23, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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