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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,005 Reviews

1,005 Reviews of AutoNation Toyota Irvine - Service Center

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August 31, 2023

I had a great experience at AutoNation. The spring on my fuel door broke preventing access (without a helper). I took it in to AutoNation Irvine and was in-and-out in 20 minutes. The ser More

by Mark D
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Braulio
Sep 04, 2023 -

AutoNation Toyota Irvine responded

Hello Mark , thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 31, 2023

Took my ‘23 RAV4 for the 30K service (I drive a lot); Oscar was great as usual, the service was thorough, and got a 10% discount. Why I will continue to return 😎 More

by Paco81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Sep 04, 2023 -

AutoNation Toyota Irvine responded

Hello , thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 30, 2023

The service department keep the customers waiting in the waiting area without updating the service status. More

by Meng-Chen Shieh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda
Sep 03, 2023 -

AutoNation Toyota Irvine responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

August 28, 2023

customer service is good, they are friendly and kind. they take the time to explain the maintenance the car needs based on the miles More

by Karen U Galo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
Sep 04, 2023 -

AutoNation Toyota Irvine responded

Hi Karen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2023

Great response, on time. I was worried about my English, but they were kind. Would use again. More

by takuto2137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
Aug 30, 2023 -

AutoNation Toyota Irvine responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2023

I really liked the service, the truth is that if I recommend it, they are kind, honest. They do a very good job and they treated me with great kindness and professionalism More

by Nereoaquileo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Aug 30, 2023 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

Aug 31, 2023 -

Nereoaquileo responded

Thank you very much, it was the first time that my Tacoma was serviced and I liked the treatment and kindness in which they treated me. I highly recommend it and I will continue to take my car for your service.

August 20, 2023

Everything is perfect and workers are happy and service is great and dealer is great More

by abasnia.dara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dasra
Aug 23, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 18, 2023

I am very happy with Auto NAtion Toyota. Victoria is wonderful and I feel comfortable knowing that she will make sure everything is done correctly and in a timely manner. More

by dancefool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Aug 23, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 15, 2023

The first rate and personalized service at AutoNation Toyota Irvine makes it well worth the 45 minute drive from my house. Honest recommendations, fair pricing and thorough and professional results every More

by jeffkoskela609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Trecero Masias
Aug 21, 2023 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 11, 2023

Excellent service department. The ride pick up and dive home services fabulous. Thank you to Eric and all those who serviced my car. More

by Eileendotdurham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, do not know name of others. Sorry they were all great!
Aug 16, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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